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YouTube feedback: A Full Information


As a powerhouse for video content material, it’s no surprise that YouTube continues to be one of many hottest web sites on the earth. Companies can broaden their attain and construct model loyalty on the platform—however they should actively monitor and handle their feedback to get the perfect outcomes.

On this publish, we’ll clarify all the things it’s essential find out about moderating and modifying your YouTube feedback.

Why companies ought to monitor their YouTube feedback

For those who’re questioning whether or not you actually need to watch your YouTube feedback, listed below are three compelling the explanation why it’s best to:

  • YouTube feedback will help you gauge buyer sentiment. How do your clients reply to your content material? Positively? Negatively? By no means? Monitoring your feedback will help you perceive how clients really feel about your model.
  • YouTube feedback current a chance for engagement. Responding shortly to unfavorable feedback may show you how to enhance your picture—not simply with an sad buyer, but additionally with different YouTube viewers who see the way you reply to battle. Have interaction with constructive commenters, too, and also you would possibly flip glad clients into model evangelists.
  • YouTube feedback may show you how to develop new content material. YouTube customers aren’t shy about expressing their opinions. Take note of what they’re saying about your content material, and you may develop new content material that they need to see.

Tips on how to see your remark notifications on YouTube

There are 3 ways you could find feedback in your YouTube movies:

  1. You’ll be able to see viewer feedback by scrolling right down to the feedback part on any of your movies. YouTube feedback at all times seem beneath every video on each cell and desktop.
  2. It’s also possible to see the latest feedback by checking your notifications. On each cell and desktop, view your most up-to-date notifications by clicking the alarm bell icon on the prime of the display.
  3. Alternatively, you may see all of your feedback and mentions in YouTube Studio. On desktop, navigate to YouTube Studio and on the left facet of your display, click on Feedback.

There, you may kind feedback by useful metrics and qualities comparable to:

  • Whether or not you’ve responded to them
  • If the remark comprises particular textual content
  • If the remark comprises a query

To handle YouTube feedback on cell, you’ll must obtain the YouTube Studio app. Just like desktop, the cell model exhibits you your newest feedback in your dashboard or you could find them while you navigate to the Feedback tab.

Tips on how to see your YouTube remark historical past

If you wish to understand how steadily your model has been partaking together with your viewers, you would possibly need to see your remark historical past. YouTube retains a document of each remark your account has ever posted.

Observe the steps beneath to search out your full listing of feedback.

For desktop units:

  1. Navigate to Historical past on the left facet of your display. This may present you your watch historical past by default.
    Screenshot of a user's YouTube channel watch history and a red box highlighting the History tab on the left-hand side.
  2. Then, navigate to the suitable of your display and click on Feedback below Handle all historical past.
    Screenshot of a user's YouTube comments history dashboard.

On cell:

  1. Open the YouTube app.
  2. Faucet your profile icon within the prime proper nook of your display.
  3. On the left facet, click on on Choose your knowledge in YouTube.
  4. Beneath Your YouTube dashboard, click on on Feedback.
Three mobile screenshots stitched together outlining steps to finding your YouTube comment history on mobile.

Why edit YouTube feedback

All of us make errors—and the excellent news is, YouTube allows you to edit your feedback. Contemplate modifying a YouTube remark if:

You made a typo

Misspelled one thing or made a grammatical error? No large deal—that’s nothing an edit can’t repair!

You didn’t use the right tone in your response

Not pleased with the way you got here throughout? Enhancing your remark will help you higher talk what you’re attempting to precise.

You want to replace an earlier assertion

For those who made a remark in haste, or circumstances have modified, edit your remark so that you simply don’t mislead anybody.

Tips on how to edit YouTube feedback

There are two methods to edit YouTube feedback.

The primary approach is to open the video you commented on. This works greatest should you already know the precise video that has the remark you’d like to alter:

  1. Faucet or click on on the three vertical grey dots that seem on the highest proper nook of your remark. You’ll see an choice to Edit or Delete.
    Screenshot of a user selecting the three dots next to their YouTube comment to either edit or delete.
  2. Click on Edit to alter your remark.
  3. Enter your edits. If you’re completed, click on Save.

Alternatively, you may:

  1. Go to your remark historical past to go to the remark you need to edit.
  2. If you’ve discovered the remark, click on on the hyperlink to the video or its thumbnail.
  3. As soon as the video opens in a separate tab, discover your remark beneath it.
  4. Click on on the three vertical grey dots and click on Edit.
  5. Enter your edits. If you’re completed, click on Save.

Tips on how to delete a YouTube remark

Deleting feedback follows the identical collection of steps as modifying.

  • On desktop and cell: Navigate to the remark you need to delete instantly, click on on the three vertical dots and click on Delete.
  • On desktop solely: Go to your remark historical past and click on on the hyperlink or video thumbnail subsequent to the remark you need to delete. YouTube will open the video in a separate tab. From there, navigate on to your remark to delete it.

Tips on how to disable feedback on YouTube

Feedback can generally be overwhelming. Whereas it’s vital to understand how to reply to social media feedback, there could also be instances when it’s essential disable feedback altogether. Whether or not it’s essential disable them to cease arguments, harassment or since you don’t have a devoted moderator, right here’s the best way to disable YouTube feedback.

Disabling feedback on a particular video on cell

If there’s one video in your channel that’s flooded with feedback, you’ve gotten the choice to disable feedback on that video solely. For those who’re contemplating disabling feedback, we suggest doing so on particular movies earlier than disabling them throughout your whole channel.

  1. Open the YouTube Studio app.
  2. Click on on Content material.
  3. Click on on the thumbnail of the video.
  4. Click on on the pencil icon on the prime of the display.
  5. Click on on Extra choices on the backside of the menu that seems.
  6. Beneath Feedback, choose Disable feedback.

Disabling feedback on a particular video on desktop

  1. Go to YouTube Studio on desktop.
  2. On the left navigation, click on Content material.
  3. Click on on the video.
  4. After Viewers, click on on Present extra.
  5. Scroll right down to Feedback and rankings.
  6. Choose Disable feedback.

On each desktop and cell, you’ve gotten the choice to pick out Maintain all feedback for evaluate. This gained’t stop anybody from commenting, however you’ll must evaluate and approve every remark earlier than it seems below your video. We suggest this feature if in case you have the time or assets to evaluate all feedback.

Disabling feedback in your whole channel

Disabling feedback in your whole channel is an excessive transfer, however it could be vital at instances. For instance, in case your model is within the midst of managing a public relations disaster, or your remark moderator is on trip, you would possibly need to disable feedback.

  1. Go to YouTube Studio on desktop.
  2. Click on on Settings.
  3. Click on on Group.
  4. Click on on the Defaults tab.
  5. Beneath Feedback in your channel, choose Disable feedback.

For those who determine to disable feedback throughout your whole channel, think about doing in order a short lived measure.

What are the advantages of disabling YouTube feedback?

Whether or not you disable feedback on a single video or throughout your whole channel, there are professionals and cons to doing so. Contemplate these details earlier than you and your group take additional motion.

Execs of disabling YouTube feedback

  1. Forestall individuals from spreading dangerous messaging. YouTube remark threads can get hostile. By turning them off, you’ll stop trolls from leaving dangerous feedback.
  2. Higher management your model’s narrative. When the general public can’t interject with their views and concepts, you’ve gotten extra management over your model’s picture. That is vital should you plan to advertise your YouTube channel.
  3. Alleviate your moderation group’s workload. For those who’re a group of 1 or overwhelmed with the variety of feedback even with a big group, disabling feedback will assist cut back the workload.

Cons of disabling YouTube feedback

  1. Your model could look like much less reliable. Turning off feedback could give individuals the impression that your model will not be focused on suggestions.
  2. You would possibly frustrate your viewers that need to depart constructive feedback. Censoring the general public’s capability to depart feedback doesn’t simply stop unfavorable feedback, it prevents constructive ones, too. Viewers which might be loyal to your channel or get pleasure from your content material could really feel alienated by your resolution to show off feedback.
  3. Your channel could undergo a better drop in engagement. Feedback are a notable a part of your engagement metrics. Your movies won’t rank as nicely in search or ideas should you flip off feedback.

Tips on how to activate feedback on YouTube

For those who’ve disabled or turned off your YouTube feedback, you may flip them again on everytime you’re prepared.

For those who disabled feedback to your whole channel:

  1. Go to YouTube Studio on desktop.
  2. Click on on Settings.
  3. Click on on Group.
  4. Click on on the Defaults tab.
  5. Beneath Feedback in your channel, choose Enable all feedback.

Tips on how to activate feedback for a particular YouTube video on cell:

  1. Open the YouTube Studio app.
  2. Click on on Content material.
  3. Click on on the thumbnail of the video you need to restore feedback on.
  4. Click on on the pencil icon on the highest of the display.
  5. Click on on Extra choices on the backside of the menu that seems.
  6. Beneath Feedback, choose Enable all feedback.

Tips on how to flip feedback on for a particular YouTube video on desktop:

  1. Go to YouTube Studio on desktop.
  2. On the left navigation, click on Content material.
  3. Click on on the video that you simply need to allow contents on.
  4. After Viewers, click on on Present extra.
  5. Scroll right down to Feedback and rankings.
  6. Choose Enable all feedback.

Work smarter with regards to YouTube content material

Relying on how well-liked your YouTube channel is, managing feedback can flip right into a full-time job. Along with realizing the best way to flip feedback on and off, it’s additionally vital to determine a technique for remark moderation and responses.

Seeking to handle your YouTube feedback extra successfully? Obtain our free video metrics cheat sheet that can assist you optimize your video content material technique and take advantage of out of your YouTube neighborhood administration.

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