Figuring out influencers to work with has historically been a guide, time-consuming process. Nevertheless, because the business has expanded, there have been developments in applied sciences and platforms to help manufacturers with their analysis.
Christina Westley, Head of Influencer Advertising at PepsiCo Content material Studio, describes the balancing act between qualitative and quantitative analysis in an interview with Econsultancy.
“There may be at all times a human component that will likely be there,” Westley emphasised, “and types have to understand how to have the ability to display individuals, and take a look at their web page from an aesthetic perspective, ensuring it feels aligned with the model.
“It is vital to not miss the cultural cues (i.e. audience-first developments) that ought to play a component in your decision-making. Nevertheless, quantitative knowledge can also be necessary – trying on the expertise’s viewers demographics and efficiency metrics.”
Econsultancy’s Influencer Advertising Greatest Follow Information, in partnership with Influencer Intelligence, encompasses a chapter on choosing influencers, which incorporates data and recommendation on tech, model objective, variety and inclusion, whitelisting, integrating paid media, and new platforms. However on this article, we’re going to have a look at the larger image and a few of the key concerns when selecting an influencer to work with.
Deciding on an influencer – what issues?
Traditionally, influencers have been categorised by their comply with numbers, and phrases reminiscent of ‘macro’ and ‘micro’ influencers have been the main target of any dialog relating to influencer choice. Though these phrases are nonetheless getting used, priorities are altering. Initially, the business noticed a shift in focus from macro and movie star influencers to balancing these with the skills and capabilities of micro and area of interest influencers.
Nevertheless, as influencer advertising and marketing matures, the specialists affirm that manufacturers are paying much less consideration to follower rely. They cite platforms, reminiscent of TikTok, that are serving to to bolster this pattern, the place follower rely barely registers in its algorithm; as an alternative, content material ranks and goes viral when there’s excessive engagement round a specific subject material, which means that the standard of content material and topic experience are a very powerful elements.
Contemplate the who
- Search for current followers of the model. This helps authenticity and credibility. Elise Hamer, Senior International PR Supervisor of Clarks, explains: “It actually helps with authenticity if the influencer we wish to work with is already a fan of the model, or has chosen to put on us previously, as they need to embody the identical values to ensure that their followers to consider they might really purchase the product.”
- Contemplate current prospects and workers. Loyal prospects and workers can symbolize the proper influencer for model collaborations, significantly within the B2B house. “Often, one of the best influencers are your individual prospects, those which can be comfortable along with your worth proposition and consider in your model,” says Edwin Merchan, Demand Advertising Supervisor at Pentair.
- Contemplate participating a spread of influencers. Contemplate what a model is making an attempt to realize and the way completely different influencers can assist that, whether or not that includes completely different follower counts, areas of experience or main platforms. “You’re employed with completely different layers of expertise for various causes,” says Jennifer Powell, CEO of Jennifer Powell Inc. “I wouldn’t put all my eggs in a macro basket, and I wouldn’t put all my eggs in a micro basket. It have to be considerate. There are quite a lot of very engaged mid-tier influencers, for instance.”
Contemplate the content material
- Be immersed within the house. Being on pattern is a major facet of influencer advertising and marketing. Manufacturers want to grasp what is occurring inside the vertical, holding monitor of on-line communities and spikes in commentary. PepsiCo, for instance, makes use of neighborhood managers to overview the natural conversations which can be occurring round all of its manufacturers.
- Search for pure alignment. Does the influencer’s content material align with what the model is on the lookout for? The type and aesthetic of the influencer’s content material must resonate with the model; it should really feel like an excellent, pure match. The influencer must be an extension of the model, and the partnership ought to be an genuine match for the influencer and their viewers.
- Assess the viewers. Does the influencer communicate to the demographic being concentrating on? A typical mistake is to make incorrect assumptions about an influencer’s following. Manufacturers ought to take a data-led strategy to researching an influencer’s viewers demographics to make sure they match the specified temporary.
- Assess the content material. Does the influencer’s content material stand out positively, and can it resonate with the target market? These are necessary questions that manufacturers have to ask and customarily this will solely be carried out by way of a guide overview. Stephanie Hubbard, Senior Content material Marketing consultant at Good Noise, shares that she is going to spend an intensive month reviewing the content material of influencers shortlisted for a marketing campaign, earlier than casting them.
- Search for key content material attributes. Consistency, high quality and the originality of the content material in addition to its regulatory compliance (see Part 6 of Econsultancy’s Influencer Advertising Greatest Follow Information), are a few of the prime attributes manufacturers ought to be , in line with Sonsoles Piñeiro Kruik, VP Gross sales at SamyRoad.
Contemplate the info
- Take a look at conversion metrics. When site visitors and gross sales are the main target of the marketing campaign, take a look at previous conversion metrics to see how an influencer has transformed for comparable manufacturers to gauge how they may carry out on this marketing campaign. Influencers ought to be ready to share this knowledge with manufacturers. If the influencer has labored with the model in query earlier than, the model will be capable of benchmark its personal knowledge towards earlier marketing campaign outcomes.
- Search for above common engagement charges. Engagement charge is a vital metric for gauging how an influencer’s content material will carry out throughout completely different platforms, and it will possibly assist a model to determine whether or not an influencer is more likely to ship an excellent return on funding. An influencer’s engagement charge will also be used to set a benchmark towards which marketing campaign outcomes may be measured.
- Request knowledge on viewers and previous partnerships. You will need to ask for an influencer’s earlier endorsement historical past and outcomes. “Manufacturers shouldn’t be afraid of asking influencers for detailed stats, since it may be simple to make improper assumptions about an influencer,” says Lucy Loveridge, MD, Social at YMU.
Due diligence
- Perform a threat evaluation. Influencer advertising and marketing at all times comprises a component of threat. To minimise this threat, it is necessary manufacturers examine whether or not there have been any previous controversies or criticisms involving the influencer, or any rulings referring to lack of disclosures. Look again into an influencer’s historical past so far as potential. Some paid-for platforms have the flexibility to go looking by content material reaching way back to an influencer’s very first put up.
- Partnerships want a trial interval. Manufacturers ought to make investments a major period of time within the analysis section and perform as a lot due diligence as potential earlier than participating an influencer. Nevertheless, it isn’t till after the primary few collaborations {that a} model will get a real sense of how the connection will play out. This ought to be constructed into the plan and the partnership settlement.
This text is an edited excerpt from Econsultancy’s Influencer Advertising Greatest Follow Information, out there to subscribers now and together with the next chapters:
- The enterprise case for influencer advertising and marketing
- Constructing a programme (goals, content material plan, knowledge plan)
- Figuring out influencers
- Managing influencer relationships
- Authorized and regulatory compliance
- Measurement