An ideal buyer expertise depends on manufacturers aligning each interplay throughout every of their many touchpoints, making a seamless omnichannel journey. In 2020, omnichannel purchasing jumped 50% because the Covid-19 pandemic pressured many modifications on firms, particularly the necessity to serve prospects digitally. Prospects anticipate to seamlessly transfer between net, cell, and in-store they usually anticipate interactions to be contextual, constant, and related to them.
This webinar will draw on key developments and findings from Econsultancy’s new Attaining Omnichannel Excellence Greatest Observe Information and can look at:
- What constitutes omnichannel expertise and the advantages of delivering on this
- The success elements to growing an Omnichannel Technique and overcoming boundaries
- Delivering worthwhile omnichannel experiences throughout all touchpoints
- Getting omnichannel advertising and marketing proper to drive engagement, loyalty and retention
This webinar might be hosted by Econsultancy Senior Analyst, Lynette Saunders.
