AI know-how is a Chat Marketer’s playground.
And ChatGPT is the groundbreaking new addition to this revolution.
The AI device might help dramatically enhance your advertising and marketing efforts, from creating extra custom-made conversations to saving oodles of time on buyer help responses.
In reality, you’ll be able to combine ChatGPT with Manychat following just a few straightforward steps.
Let’s discover precisely the way to do it 🚀
Firstly, what’s ChatGPT?
The brainchild of OpenAI, ChatGPT – Generative Pre-trained Transformer 3 – is a pure language processing device pushed by AI know-how.
Utilizing 175 billion machine studying parameters, ChatGPT is educated by processing billions of knowledge factors gathered from the web. It’s then fine-tuned by people to supply easy-to-understand responses in conversational contexts.
No stranger to AI know-how, OpenAI is the corporate behind DALLE•2, a well-liked AI artwork generator, and Whisper, an automated speech recognition system.
In keeping with evaluation by Swiss financial institution UBS, ChatGPT is the fastest-growing shopper app of all time.
In January 2023, simply two months after launch, it’s estimated that ChatGPT had 100 million lively customers. For comparability, it took 9 months for TikTok to succeed in 100 million.
What are the advantages of ChatGPT?
Utilizing ChatGPT with Manychat can supercharge your prospects’ expertise, leading to extra personalised and fascinating conversations.
ChatGPT can be utilized to enhance customer support, by offering a tailor-made response to a person buyer, serving to enhance buyer loyalty.
It might probably additionally produce speedy responses to customer support queries and supply round the clock help.
In reality, ChatGPT might help scale back prices related to hiring extra customer support employees to deal with busy help instances.
Along with customer support wants, ChatGPT can be used to assist drive gross sales.
For instance, for lead technology, ChatGPT can ship custom-made advertising and marketing messages on the proper time. To reinforce the eCommerce expertise, it could ship personalised product suggestions based mostly on a buyer’s buy historical past.
ChatGPT may also help a number of languages, which is nice for bilingual or multilingual chatbots. Clients will be capable of communicate their native language, participating in a dialog tailor-made to their wants.
On the flip aspect, there are additionally some limitations, together with:
- Producing plausible-sounding however incorrect info: ChatGPT does situation a warning that it could produce incorrect or biased responses, and doesn’t have info for occasions that occured after 2021.
- Room for enchancment: Should you’re utilizing ChatGPT for particular use circumstances, you could have to additional fine-tune responses for it to supply the solutions you need.
- Limitations in understanding context: Whereas OpenAI touts ChatGPT as understanding context and nuances to a excessive diploma, it does nonetheless battle to grasp context, particularly sarcasm and humor. It might additionally produce responses which can be technically right however might not be 100% correct when it comes to context or relevance.
How one can combine ChatGPT with Manychat
Now you perceive the perks and disadvantages of ChatGPT, right here’s the way to combine it along with your Manychat account.
Create a ChatGPT account and generate API keys.
Step 1: First, you’ll want a ChatGPT account. Go to the OpenAI web site, and create an account by clicking the “Get Began” button.
Step 2: To create an account, enter your e mail tackle and create a password.
Upon getting created an account, you’ll be greeted by this dashboard.
Step 3: On the highest right-hand aspect, you’ll see your account icon. Click on your icon to disclose a drop-down menu. Choose “View API Keys”.
Step 4: From there, you’ll see your API Keys. To create a brand new one, click on “Create New Secret Key”.
It can generate a brand new API key.
Step 5: Copy your new API key and reserve it someplace secure as you will have it for the combination.
Use Manychat’s HTTP Request function to attach your ChatGPT account.
⚠️ Be sure to’ve upgraded to a Manychat PRO account, and have the Chat GPT API key you created within the earlier step helpful.
Step 1: In Manychat, navigate to the “Flows” part and create a brand new move by choosing “Begin from Scratch”.
Step 2: Within the new move, navigate to Actions, and choose the “HTTP Request” or “Exterior Request” motion.
Step 3: Configure it to make use of the Chat GPT API by coming into the API endpoint URL, technique (POST), and headers.
Step 4: Paste the API key you copied out of your Chat GPT account into the “Key” subject.
Step 5: Within the “Request Physique” subject, enter the parameters required by ChatGPT to generate a response. These could embrace textual content inputs or particular parameters that Chat GPT requires for producing the response.
Step 6: Save the HTTP Request motion and check the combination by clicking the “Click on to check your request” button.
And also you’re completed!
Closing ideas
Utilizing ChatGPT with Manychat can present a strong basis for extra personalised buyer experiences, whereas lowering service prices and amassing extra knowledge to assist improve engagement and drive extra gross sales.
As with all fledgling know-how, it’s essential to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative approach, is a elementary and ongoing situation with ChatGPT.
On the flip aspect, it’s clear that ChatGPT is a vital device for entrepreneurs and enterprise homeowners to leverage to enhance prospects’ general model expertise.
And also you’re completed!
Prime 3 helpful ChatGPT and Manychat use circumstances
Our Manychat neighborhood has used ChatGPT with Manychat for quite a lot of use circumstances together with:
- Asking for and confirming buyer particulars for bookings and appointments.
- Responding to an intensive checklist of buyer FAQs.
- Creating a novel persona, tone of voice, and even a face in your chat assistant.
- Constructing a digital assistant to streamline workflows and improve buyer experiences.
- Bringing a fictional character from a widely known novel and a celebrated historic determine to life.
With that in thoughts, listed below are three use circumstances you should utilize ChatGPT with Manychat for your corporation, and the way to set them up.
⭐ Customer support
ChatGPT can present fast responses to widespread buyer queries, reminiscent of order standing, delivery info, and return insurance policies.
Right here’s the way to set it up:
- Create a brand new move in Manychat and add the “ChatGPT” motion step to your move.
- Enter the shopper’s question because the enter to the ChatGPT motion.
- Create a brand new message that comprises the response generated by ChatGPT.
Join the message to the following step in your move to proceed the dialog.
🚀 Lead technology
ChatGPT engages with potential prospects and collects details about their wants and preferences to assist create extra focused advertising and marketing campaigns.
Right here’s the way to get began:
- Create a brand new move in Manychat and add the “ChatGPT” motion step to your move.
- Arrange a welcome message that prompts the consumer to reply some questions on their wants and preferences.
- Add a collection of questions. ChatGPT will use these to generate a extra personalised response. For instance, “What sort of product are you curious about?” or “What options are essential to you?”
- Create a brand new message that comprises the response generated by ChatGPT, together with any follow-up questions.
Add a call-to-action that encourages the consumer to enroll in extra info or request a session.
⚡ Product suggestions
ChatGPT analyzes buyer preferences and behaviors to offer personalised product suggestions.
Listed here are the step-by-step directions:
- Just like the lead technology move, arrange a welcome message that prompts the consumer to reply some questions on their wants and preferences.
- Add a collection of questions that ChatGPT will use to generate a extra personalised response. For instance, “What sort of merchandise have you ever bought up to now?” or “What are you searching for in a brand new product?”
- Use ChatGPT to research the shopper’s responses and generate an inventory of beneficial merchandise.
Create a brand new message that comprises the beneficial merchandise and embrace a call-to-action to assist drive gross sales. To incentivize the sale, add a coupon code for a reduction on their buy.
Closing ideas
Utilizing ChatGPT with Manychat can present a strong basis for extra personalised buyer experiences whereas lowering service prices and amassing extra knowledge to assist improve engagement and drive extra gross sales.
As with all fledgling know-how, it’s essential to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative approach, is a elementary and ongoing situation with ChatGPT.
On the flip aspect, it’s clear that ChatGPT is a vital device for entrepreneurs and enterprise homeowners to leverage to enhance prospects’ general model expertise.
The contents of this weblog had been independently ready and are for informational functions solely. The opinions expressed are these of the writer and don’t essentially replicate the views of ManyChat or another social gathering. Particular person outcomes could range.
