Even nice issues come to an finish someday, and that point has formally arrived for Reside. For those who’re certainly one of our purchasers who makes use of Reside, you may know that we already began reaching out to you to make sure a clean transition. For those who’re not, this text will present just a little extra context and in case you have any doubts about this announcement, don’t hesitate to attain out to us or speak to your Buyer Success Supervisor.
For many who should not aware of the product, Reside began as a reside running a blog platform centered on information/media firms because of the ScribbleLive acquisition in 2019.
Rock Content material is laser centered on serving to manufacturers to excel in content material advertising and since Reside has a media-focused DNA, it differs fairly a bit from our goal ICP – businesses, companies, and enterprises in search of the perfect sources to satisfy their evolving advertising wants.
That’s why we’ve determined to sundown Reside. However what precisely does this imply for Rock Content material purchasers who use it, and depend on it on a regular basis? We hear you, and we’re right here to reply these questions.
What Is the Sundown Timeline for Reside by Rock Content material?
Present customers ought to be conscious that Reside will likely be obtainable till December 2023, so there may be loads of time to work on the transition and make it as clean as doable for our purchasers. All current contracts will likely be honored and we’re asserting it now to make it simpler for all purchasers to make an knowledgeable resolution concerning their subsequent steps, supported by our staff.
Nonetheless, as with every product transition, the earlier we begin planning and dealing collectively on constructing your individual transition plan, the higher. Since we began planning the sundown, we have been looking for for an answer that might higher match our clients’ wants.
For months we labored to make this transition simpler, and we wouldn’t make this resolution if we hadn’t discovered a terrific answer. After contemplating a number of choices, we partnered up with an organization that provides a terrific possibility that may meet your wants simply as (if not higher than) Reside. So enable us to formally introduce you to Area.
What Is Area?
One purpose why it took us longer than anticipated to sundown Reside was the necessity to discover a stable transition path to our clients and once we discovered Area, we knew it was an ideal match. We really met them, as a result of a few of our purchasers have been very captivated with their product and we had a number of success instances of Reside to Area migrations.
Area is a communication-centric platform that delivers an answer much like Reside, however with even cooler options. It permits manufacturers and media organizations to create content-centric, reside communities of every type and sizes a chance to attach with each other.
It’s additionally very a lot according to Rock Content material’s mission to supply the absolute best expertise for our clients. Right here’s a better take a look at why we’re so enthusiastic about Area and hopefully our purchasers will likely be, too.
- Area makes it a snap to create engaging, partaking reside weblog experiences that may help stable web optimization and enhance engagement by way of the roof.
- Area helps reside chats designed to ship your conversion charges hovering in your platform of alternative.
- Area customers take pleasure in entry to alternatives to deepen and improve engagement with helpful options like polls, Q&As, reactions, feedback, and extra – identical to on social media.
- Area streamlines the duty of accumulating, organizing, and making use of priceless first-party knowledge – an absolute should in at present’s digital panorama.
- Area is a no-code answer, so it’s extraordinarily user-friendly and an possibility anybody can get began with simply, shortly, and intuitively.
- Area integrates seamlessly with a lot of your favourite monetization choices, as properly – like AdSense, AppNexus, and DoubleClick.
- Area’s buyer help interface is second to none, providing a number of methods to get in contact anytime you want help.
In different phrases, Area is a far more superior and complex answer than Reside. Relatively than competing, we selected to companion up! We will’t wait so that you can get to comprehend it and to start out integrating it into your communication plans on your firm.
What Are We Doing To Guarantee A Easy Transition To Clients?
Sure, we’re sunsetting Reside. However we additionally perceive that it takes time and planning to totally transition from a product you’re keen on, belief, and have been used to as you’ve grown your corporation and its attain.
We’re honoring all contracts and we will likely be versatile about renewals, so clients can have the suitable time to work on new integrations and plan the transition till December 2023. If clients want extra time, we’re open to dialogue to make sure a very delicate transition.
We’re solely referring clients to Area as one answer. However it’s all the time the shoppers option to observe the perfect path they imagine for his or her companies. And we will likely be right here to assist in each approach doable.
All lively and former clients are being immediately contacted by our Buyer Success Administration for clarification in regards to the sundown of Reside and to outline collectively the perfect renewal choices for his or her model to allow them to have a clean transition, regardless in the event that they select Area or different choices.
We’re presently intoducing Area to clients and, if they’re , we join them immediately with the seller for additional clarifications and negotiations. However we all the time ensure that it’s as much as the shopper to determine the perfect path they need to take for his or her companies.
