Hey Reader,
Greetings from WebEngage!
We hope you’re having a fantastic expertise with WebEngage. We’re excited to introduce new options on the dashboard. 😀
Greatest time to ship marketing campaign
Now you can let the WebEngage system intelligently determine one of the best time to ship a marketing campaign to the end-user.
Factors to notice:
- Applies to one-time campaigns of E mail, SMS, WhatsApp, Push and Net Push.
- Our system derives one of the best time to ship, for every person, based mostly on their interactions with earlier campaigns for a selected channel.
- If we can’t discover sufficient information for that person, our system will fall again to a default slot derived on the premise of marketing campaign interplay information to your challenge.
- Frequency Capping, Queueing and Do Not Disturb settings will apply as regular, assuming that the marketing campaign is about to comply with these configurations.
This function is presently access-controlled, and you’ll attain out to your CSM or product@webengage.com to get this enabled to your account.
Catalog and Suggestion Engine
We’re enrolling choose clients to check out our new Catalog and Suggestion Engine modules. It will will let you personalize your content material past present capabilities. Listed below are some examples:
- Advocate merchandise to customers relying on their previous exercise
- Advocate prime promoting/prime considered merchandise
- Get the newest value of the product that was added to cart earlier than sending a cart abandonment marketing campaign
Please share your necessities together with your CSM or product@webengage.com if you wish to do that out.
Each day electronic mail alerts figuring out issues in occasion integration
You’ll be able to opt-in to a every day electronic mail alert summarizing the problems within the occasion integration of your challenge. Right here’s a pattern electronic mail:
This function is presently access-controlled, and you’ll attain out to your CSM or product@webengage.com to get this enabled to your account.
Assist for personalizing a number of properties on the identical web page
Net Personalization In-line Content material now helps personalization of a number of properties on the identical web page. You must also take a look at this recording of a current webinar we carried out, which explains the ability of Net Personalization In-line Content material intimately.
Ignoring bot clicks in SMS
We have now up to date our logic to disregard synthetic SMS clicks originating from bots and different purposes on a person’s gadget. You may discover some drop within the SMS click on numbers on and after twenty seventh Jan 2022. Nevertheless, this doesn’t imply the clicks to your campaigns have really decreased – it simply implies that solely SMS clicks completed by an precise person are being tracked now.
Cell SDK updates
Android SDK up to date to v3.19.2 and iOS SDK up to date to v.5.2.9
Now you can configure the session timeout restrict (as much as 60 minutes) by following the directions talked about in these docs – Android, iOS.
Professional Tip
Improve your total push impression fee on Android gadgets by leveraging Huawei Push Service and Xiaomi Push Service. These providers are much like the present Firebase Cloud Messaging service, however they’re optimized to enhance push impressions on their respective producers.
Get in contact together with your CSM or product@webengage.com to get this configured and see an uplift in your push impressions!
Hope you begin profiting from these options and luxuriate in utilizing them as a lot as we loved creating them for you! We have now some necessary and main options releases within the pipeline. Keep tuned for extra! 😀
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