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MoEngage Achieves SOC 2 Sort 2 and CSA STAR Attestations


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At MoEngage, our clients’ info safety is our prime consideration; we’ve got invested in constructing companies and operational controls to make sure this. Our purpose has at all times been to stick to the very best safety practices within the trade so our clients can execute their insights-led engagement methods. 

Immediately, I’m excited to announce that MoEngage has acquired the SOC 2 Sort 2 and CSA STAR attestation. These certifications consequence from in-depth third-party audits by Accedere that scrutinize the structure and operations of MoEngage’s SaaS service and infrastructure. These certifications additional reinforce our dedication to important trade ideas and greatest practices.

What Are SOC 2 and CSA STAR Attestations? Why Are They Vital?

SOC 2

The System and Group Controls or “SOC” 2 Report addresses a corporation’s controls in opposition to the AICPA’s Belief Providers Standards. The SOC 2 Sort 2 Report focuses on administration’s description of a service group’s system and the suitability of controls’ design and working effectiveness.

MoEngage has completed the SOC 2 Type 2 Certification for its SaaS Infrastructure and Services on the following Trust Service Criteria

MoEngage has accomplished the SOC 2 Sort 2 Certification for its SaaS Infrastructure and Providers on the next Belief Service Standards:

  • Safety: Follows world greatest practices for safety resembling two-factor authentication, encryption, firewall, consumer identification, and extra. 
  • Confidentiality: Ensures Buyer information is safe on the MoEngage platform via measures resembling encryption, entry controls, and 2-factor authentication. 
  • Availability: Ensures entry to the platform via steps to make sure uptime, catastrophe restoration, and incident administration.

CSA STAR

The Cloud Safety Alliance Safety Belief Assurance and Danger (CSA STAR) Program encompasses elementary ideas of transparency, rigorous auditing, and harmonization of requirements.

The Stage 2 CSA STAR Attestation is a collaboration between CSA and the AICPA to offer tips for licensed public accountants (CPAs) to conduct SOC 2 engagements utilizing standards from the AICPA (Belief Service Rules, AT 101) and the CSA Cloud Controls Matrix. The Stage 2 CSA STAR Attestation offers for unbiased third-party assessments of cloud suppliers.

MoEngage has accomplished the CSA STAR Stage 2 Attestation for its SaaS Infrastructure and Service.

What Do MoEngage’s SOC 2 and CSA STAR Compliance Imply to Our Prospects?

Our SOC 2 report reiterates sturdy inner controls designed and carried out in alignment with the safety ideas outlined within the Belief Providers Rules and Standards for Safety. Additional, our CSA STAR attestation validates that our cloud safety measures meet the factors outlined within the CSA Cloud Controls Matrix (CCM) Model 4.0.5 management specs (CCM Standards). 

These trade attestations show that MoEngage can design, construct, and function a safe, resilient service that manufacturers can depend on for buyer engagement. When your safety groups consider our service design, these certifications validate our ongoing dedication to information safety greatest practices.

How Did We Obtain These Certifications?

Reaching these certifications is just not simple and requires a devoted effort. MoEngage is dedicated to delivering companies on the highest requirements, and sustaining trade certifications is vital to demonstrating that dedication. Right here’s how we achieved these certifications:

A Sturdy Product

An important motion we took to achieve these certifications was to construct a superb service. We’ve got held world-class safety and operations practices as elementary to our supply mannequin for the reason that starting. It solely took a number of minor changes and refinements to a few of our practices for us to make the grade.

An Superior Crew

As we constructed our SaaS platform, we additionally strengthened our product administration and engineering groups. Our workforce has wealthy expertise in SaaS and has helped create a number of the most well-known companies from reputed corporations. By leveraging all that have and information of greatest practices, MoEngage basically modifications how manufacturers digitally have interaction with their clients and ensures insights-led buyer engagement.

Safety Finest Practices

MoEngage SaaS Utility is listed publicly within the CSA STAR Registry.  Whereas making ready for CSA STAR, we reached out to a third-party auditor to start the method of evaluating MoEngage’s SaaS Infrastructure and Safety practices for SOC 2 compliance. Given our efforts to cross our inner safety audit and the CSA STAR attestation, we may rapidly full the submission to our SOC 2 auditor and cross that analysis. 

Recertifying all adopted compliances and requirements like SOC, CSA STAR, and ISO 27001 is an annual course of. We’re absolutely dedicated to sustaining the operational practices that can enable us to recertify annually effectively.

Our Continued Dedication to Information Safety

As well as, our management workforce stays dedicated to growing and implementing info safety administration programs that adjust to the best world information safety requirements and greatest practices.

  • We adjust to GDPR and CCPA and supply safe authentication and a Single Signal-On possibility. 
  • We’re an authorized ISO 27001:2013 firm with an Data Safety Administration System (ISMS) arrange as per the ISO/IEC 27001:2013 audit performed by the BSI Group.
  • You possibly can check out the dedication to information safety right here.

Reaching SOC2 compliance was at all times on the radar, and we’re glad to have reached this milestone. We’ll share extra updates as we proceed our drive to strengthen our information safety and privateness programs.

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