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HomeeCommerce MarketingLaunch Notes | April 2023: Improved Subscription Reporting

Launch Notes | April 2023: Improved Subscription Reporting


Estimated learn time: 1 minute, 34 seconds

Launch notes is our month-to-month spotlight of the good options popping out on the FastSpring platform, so that you’ll be capable to choose up and go along with the most recent options in your retailer. For full launch notes, take a look at our changelog.

Subscription Dashboard Reporting Calculation Enhancements

Screenshot of FastSpring platform showing report of monthly recurring revenue and other data points.

MRR and ARR Calculation

Beforehand, upgrades, downgrades, and add-ons had been often not tracked or dealt with appropriately in subscription reporting. These points have been addressed, and now calculations shall be extra right going ahead.

What Modifications Ought to I See in My Retailer?

In case you are a heavy person of upgrades, downgrades, or add-ons, you may even see your MRR and ARR fluctuate barely ensuing from the up to date calculations. These calculations are extra correct than earlier reporting with the recognized fixes. When you nonetheless have questions, please attain out to help@fastspring.com.

Historic MRR Modifications

Beforehand, we used the date of deactivation to examine for the date of cancellation and would then take away MRR contributions, which had the unintended aspect impact of altering historic MRR values. To resolve this, we’ve got improved our analytics to seize cancellation occasions on the day of cancellation and take away MRR contribution at the moment.

Instance of Modifications

Let’s take an instance of an annual subscription activated in January 2023, canceled in Could 2023, after which deactivated in December 2023. Our earlier MRR contribution calculation wouldn’t have modified till December 2023, doubtlessly altering the MRR contribution for the interval of Could to December of 2023.

Now, with the dates within the above instance, our calculation instantly removes the MRR contribution from the subscription beginning at cancellation in Could of 2023, leading to a extra correct MRR change calculation.

What Modifications Ought to I See in My Retailer?

For some sellers, this may increasingly trigger a slight improve in cancellation counts and a lower in MRR for energetic clients and subscriptions. When you have questions on this reporting, please attain out to help@fastspring.com.

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