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HomeMarketing AutomationIntroducing Customized Alerts: Routinely Monitor Important Metrics

Introducing Customized Alerts: Routinely Monitor Important Metrics


As a advertising supervisor, you might be seemingly liable for overseeing a number of campaigns, channels, and metrics, which might make it difficult to remain on prime of all the things. In line with a Hubspot report, the common marketer makes use of 6 completely different channels to achieve their viewers.

Analyzing buyer traits, chalking conduct patterns, brainstorming marketing campaign execution, and monitoring marketing campaign efficiency – clearly, the method is demanding. So how does one guarantee to not miss out on vital contact factors or monitoring metrics that matter?

In such conditions, establishing an automatic alert helps, triggering the earliest signal of deviation for a specified occasion.

Introducing Customized Alert by WebEngage

Customized alert helps you’re taking a proactive strategy in direction of monitoring your knowledge with out logging into your dashboard every time you wish to monitor a selected occasion. It helps you handle your workload extra effectively by permitting you to remain knowledgeable and take motion when crucial. Discovery and alert set-up in your WebEngage dashboard could be completed in two methods:

1. Occasion analytics

When taking a look at particular occasion analytics, you may choose the alert possibility (positioned on the prime proper of the dashboard display screen) and create a customized alert for that particular occasion.

For instance, whereas shopping traits for the customized occasion – publication subscribed, you discover a sudden rise. Create an alert for this occasion so that you just get notified the following time there’s a important rise.

2. Alerts tab within the navigation bar

Entry the Alert part from Knowledge Platform and click on on the plus icon to create an alert. As proven within the supporting video, full the required particulars and create an alert.

For extra data on establishing customized alerts, learn our documentation.

Why Use Customized Alert?

Customized alerts could be useful in:

1. Actual-time monitoring

Customized alerts can present real-time monitoring of essential occasions inside a system, permitting customers to reply shortly to points or anomalies.

2. Proactive situation administration

By establishing customized alerts for vital occasions or circumstances, customers can proactively handle points earlier than they change into main issues.

3. Higher decision-making

Customized alerts can present invaluable insights into system efficiency, enabling customers to make knowledgeable selections about optimizing their methods.

4. Elevated effectivity

By automating alert notifications, customized alerts might help to extend effectivity and productiveness by lowering the effort and time required to watch methods manually.

Kickstart with Some Use Instances We Suggest

For those who’re seeking to arrange customized alerts and wish some inspiration, we’ve acquired you coated. You possibly can leverage customized alerts on our dashboard to:

1. Monitor publication subscriptions

It may be essential to watch and take preventive measures for sudden drops in your publication subscriptions. Arrange a customized alert to get notified every time there’s a 10% drop in comparison with the earlier week. 

2. Drop in buy made occasion

Use a customized alert to get notified in case the acquisition occasion rely drops by 5% in comparison with the day prior to this. Moreover, add a layer of depth to this report by a category-wise cut up, providing you with an entire overview of buy occasion drop in opposition to every class.

3. E-mail bounce improve

Retaining a verify in your electronic mail bounce price is important, as a excessive bounce price can have an effect on your electronic mail supply and fame. Arrange a customized alert when electronic mail bounces improve by 5% in comparison with the day prior to this.

4. Push notification failure

Maintain monitor of your push notification impressions by establishing an alert every time the failure rely will increase by 2% in comparison with the day prior to this. In case you don’t ship push notifications over the weekends, you may go for our system to verify this alert solely on weekdays by deciding on the date filter beneath the superior part when creating the alert.

5. Monitor month-to-month app site visitors

Perceive the pattern of app opens by establishing a customized alert every time it reduces by 5% in comparison with the earlier month. Moreover, make this alert extra nuanced by including iOS vs Andriod cut up. Additional, this alert could be replicated for classes on the web site to watch web site site visitors. 

6. Excessive buyer queries rely

Buyer queries can point out satisfaction; due to this fact, monitoring queries raised could be useful. Arrange a customized alert to get notified every time there is a rise within the variety of queries raised (customized occasion) by 10% in comparison with the earlier month.

Be taught extra about WebEngage’s capabilities as a Buyer Knowledge Platform to find out how customized alerts could be utilized to completely different use instances.

Wrapping Up

Customized alert is an important characteristic as a result of it allows entrepreneurs to obtain notifications in instances of deviations for specified occasions. It acts as a watchdog and retains a watch out that can assist you proactively monitor and take acceptable motion forward of time. In case you want to do that characteristic, attain out to us at product@webengage.com.

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