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FastSpring is proud to announce that our buyer success crew has gained a gold Globee® award for Buyer Excellence within the “Achievement in Group Buyer Success” class!
FastSpring Buyer Success Group Will get Distinctive Outcomes
Our buyer success crew was honored with this award thanks to a few key achievements:
1. Distinctive Outcomes
We constantly surpass targets and obtain unprecedented development, exceeding buyer expectations and showcasing our dedication to excellence.
2. Strategic Agility
We take a proactive strategy to figuring out alternatives, implementing revolutionary options, and adapting to market modifications — all of which replicate our strategic imaginative and prescient, retaining us forward within the business.
3. Buyer-Centric Tradition
We prioritize buyer satisfaction, nurture a collaborative tradition, and guarantee seamless teamwork throughout departments, demonstrating our dedication to distinctive service and profitable mission execution.
What Our Clients Say
These accomplishments are echoed by FastSpring buyer suggestions responses about their buyer success managers (CSMs), together with:
- “The client success supervisor collaborated with us on revamping our buyer journey and redesigning the checkout expertise by implementing an embedded checkout, leading to a notable enhance in conversion charges.”
- “Our buyer success supervisor performed a pivotal position in enhancing our common order worth (AOV) by facilitating FastSpring’s integration of a buying cart within the fourth quarter of the earlier yr. This integration empowered our prospects to make a number of product picks inside a single order as an alternative of being restricted to a single product selection with out the comfort of a cart.”
- “Our devoted CSM has constantly demonstrated distinctive responsiveness and proactivity in her position. We’re really delighted to have her as a devoted CSM for us, and her contributions have been instrumental in our success.”
SocialBee’s Co-Founder and Chief Govt Bee Ovi Negrean is frequently impressed by FastSpring’s assist and buyer success. Learn extra about his expertise right here.
The Globee® Awards
The Globee® Awards, named with a portmanteau of the phrases “international” and “enterprise,” had been created to acknowledge numerous varieties of organizations world wide, particularly in enterprise and expertise classes. They current awards in 9 classes, together with Buyer Excellence, American Enterprise, Enterprise, Cybersecurity, Disruptor, and Ladies In Enterprise.
From the Globee® Awards for Buyer Excellence Gold Winner web page:
“To be acknowledged as a Gold Globee® Winner, an entrant wants to achieve a powerful common rating of 9.0 or above, or have the best rating of their class, in line with the judgment of the evaluators. This distinction marks the recipient’s superior efficiency, innovation, and management of their discipline, distinguishing them as leaders of excellence. The Gold Globee® Winner accolade celebrates not solely the person or group’s notable achievements but additionally encourages the broader business neighborhood to intention for and obtain excessive requirements of excellence. It’s an acknowledgment of the winner’s arduous work, expertise, and dedication to their space of experience.”
We all know how arduous our buyer success crew works to make sure our prospects and their companies succeed, so we’re not stunned they’ve been honored with this award!
If you’d like your SaaS, software program, online game, or digital items enterprise to learn from FastSpring’s continued dedication to buyer success, arrange a demo or join to take a look at the platform your self.
Katie Stephan
Katie Stephan is the Senior Content material Strategist at FastSpring. Moreover her in depth advertising expertise, she has an MFA in artistic nonfiction writing and has served her native communities as a school writing teacher.
