eXp Realty debuted Luna, its AI help chatbot powered by ChatGPT and GPT-4. Luna is offered to help brokers with duties, reply questions and supply help for issues like producing stories and setting appointments. AI is now additionally being integrated into the corporate’s web-based metaverse platform, which makes use of AI-based content material era instruments to assist enhance productiveness and customise the metaverse expertise.
The corporate additionally plans to leverage AI to enhance accessibility for deaf or blind customers and supply instruments that may improve assembly values by surfacing related content material throughout conversations.
“Luna is our first step towards utilizing AI to empower brokers,” mentioned Glenn Sanford, founder and CEO of eXp Realty. “We created Luna in direct response to our agent NPS suggestions. We hear from brokers on a regular basis that this enterprise is 24/7, so that is one other approach to supply help in a approach that helps drive our brokers’ companies.”
