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Don’t Make It Private: The Artwork of Saying ‘No’ as a Product Supervisor | by İlayda Yağmur Derviş | Feb, 2023


No.

Well, the day by day routine of a Product Supervisor (PM) contains many moments when you must say “No,” and you’ll say this phrase repeatedly to your stakeholders in your profession.

A few of us could endure from being unable to say no, otherwise you simply don’t know one of the simplest ways to do it. It’s in all probability as a result of it’s aside of our day by day lives and tradition to desire to say “Sure.”

I hope that as you learn additional, I can offer you the precise instruments and ways with a purpose to say “No,” and I promise you — it received’t have an effect on your relationships or your status.

Product managers like myself are all the time making an attempt to do the simplest work with restricted assets; And it’s vital to not waste these assets and use them effectively.

As product managers, we spend extra time deciding what not to construct than what to construct; So if you happen to say “Sure” to all your stakeholders, you must ask your self — on the finish of the day, will it’s the product you need to construct within the first place? Or is it completely one thing totally different?

Each product will need to have a imaginative and prescient, identical to us, and saying “Sure” to the whole lot will solely compromise the imaginative and prescient in your product.

When a stakeholder involves you with an concept, you possibly can’t simply say “No.”

As an alternative, have a dialog along with your stakeholders to find out if it’s not a private concept they only got here up with. It’s vital that the concept is predicated on analysis, legitimate knowledge, product roadmaps, beforehand agreed upon necessities and scope, and so forth.

The target is to encourage stakeholders to share and be clear in regards to the the explanation why.

Ensure you take heed to the whole lot fastidiously, generally it’s possible you’ll miss particulars, and it’s okay. We’re all human and we are able to get exhausted. For the small print you didn’t perceive, ask inquiries to fill within the gaps.

Test along with your stakeholder to see if you happen to missed something; And ask the precise inquiries to reveal that you just’ve understood what your stakeholders have mentioned.

You may as well present this by summarizing what you perceive from the dialog. You’ll be able to ask these questions beneath;

1. Why is it vital? This can be a quite simple query that helps you perceive their opinion of that merchandise’s significance. Go together with the fundamentals within the first place.

2. Is it in our scope?

3. When ought to we do it?

4. Is it pressing?

5. Does it make delay our roadmap timeline in any method?

Earlier than saying no, explaining why is as vital as saying no.

Is it due to the fee? Or is it out of your scope? There may be many causes, however be sure you clarify these causes, to make sure you’re on the identical web page along with your stakeholders. You may as well clarify the present scope, product roadmap, subsequent steps, and some other relavant particulars that may justify your place.

In case you’re going to say no, earlier than you do, make sure that of the next:

After demonstrating that you just’ve understood, and also you clarify why — you’ve now laid the groundwork with a purpose to politely say o.

Earlier than you do, the hope is that the dialog would have impressed up the stakeholder that you’ll say no.

In the mean time you say so, the vital factor is to not make it about you, and don’t make it private. Be certain that causes for saying no are based mostly on analysis, knowledge, customers, prices, and so forth.… so don’t break the second it by saying “As a result of I say so,” or “I’m saying no,” as a result of this isn’t about being. It’s subjective. It’s about being goal.

Watch out, as a result of In case your ‘No’ comes from the unsuitable place, your stakeholders could not share your opinions, and saying no for the unsuitable causes will hurt your relationships along with your stakeholders.

In a nutshell — saying no is to know when to say no, the right way to say no, and when to say “In all probability not presently.” It’s vital to pay attention to these choices so that you received’t disappoint your stakeholders.

It’s strategies just like the earlier than talked about I take advantage of whereas saying “No.” It’s additionally the identical kind of method I search for whereas listening to “No” from others.

Like all the opposite tales of mine, this story can be up to date in time.

Thanks for studying to date! Be at liberty to contact me on LinkedIn

Finest Regards, Yağmur.

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