In the present day, entrepreneurs have the world at their fingertips in the case of automation.
We will design advanced e mail sequences to exit on repeat, automate social media and show advertisements based mostly on buyer preferences, and ship deserted cart restoration emails with out lifting a finger.
However, this ease of use presents an issue:
Many entrepreneurs don’t have a ton of technique behind their actions. They get straight into the tactical part earlier than considering by means of the strategic components.
On this article, we’re going to deal with the latter.
You’ll uncover the 6 vital steps in designing a advertising automation technique and learn the way that technique ought to inform automation ways and actions.Â
Desk of Contents
What’s a advertising automation technique?
A advertising automation technique is an overarching plan behind the advertising actions you resolve to automate and people you resolve not to automate.
So, let’s get 1 factor clear.
Advertising automation methods and advertising automation ways aren’t the identical factor.
Fairly, your advertising automation technique informs the automation ways you select.
The technique is the high-level method, encompassing buyer analysis, market evaluation, competitor comparisons, and goal-setting.
From right here, you’ll be able to select the advertising efforts that go well with you.
A few examples of promoting automation ways embrace e mail nurture sequences and remarketing advert campaigns on social media.
Beginning with technique is essential to figuring out which ways will convert. When you discover by means of your analysis that clients in your sector hardly ever buy from focused social media advertisements, for example, then automating this course of could also be unsuitable.
With this in thoughts, we’re first going to take a look at find out how to construct a advertising automation technique earlier than diving into the particular ways you may use to succeed in your viewers and convert gross sales.
construct a robust advertising automation technique in 6 stepsÂ
Able to design a advertising automation technique to save lots of time and pace up workflows? Simply observe these 6 steps.
1. Collect your mission-critical intelÂ
Step one is to tug collectively all the information you will have in your viewers, your rivals, and your market.
This consists of paperwork like:
- Whole addressable market evaluationÂ
- Competitor evaluation
- SWOT evaluation
- Preferrred firm profile (ICP)
- Buyer personasÂ
To be clear, creating these paperwork will not be a part of the advertising automation technique design course of.
Automation technique is only one a part of your wider advertising technique. As such, these duties ought to already be accomplished; that is merely a follow of collating the required info to tell automation choices.
2. Audit your present advertising actionsÂ
Check out the advertising actions you’re operating proper now, and ask 2 questions:
- Which of those actions might be automated?
- Which actions could be higher off not automated?
Say, for instance, that you simply’re at the moment operating a sequence of lead nurture campaigns for leads that aren’t fairly but sales-qualified. Primarily based on their interplay with sure emails, you reroute them (at the moment manually) to completely different sequences.
You’ll be able to automate this with the proper e mail advertising software.
You may resolve, nevertheless, that it’s vital for an account-based advertising rep to be concerned in writing that first e mail, because it must be extremely focused to the particular buyer’s curiosity. You may select not to automate on this occasion, then.
3. Perceive how automation impacts the shopper journeyÂ
The buyer journey is a mannequin entrepreneurs use to map out the varied steps the standard consumers undergo to buy.
It begins on the attain and interact stage (the place you goal your messaging to the discover prospects) and strikes proper by means of the convert and shut levels.
You need to have already got the shopper journey mapped out by now; your job right here is to know how automation may influence that journey.
Take, for instance, the nurture and educate section.
You may determine that your potential consumers spend lots of time taking a look at comparability posts between you and your rivals.
You might arrange an e mail automation sequence to ship in-depth comparability posts proper to them, saving them time and making certain you’re positioning your self as the best choice for a given want (i.e., reiterating your worth propositions).
4. Determine automation set off factorsÂ
Upon getting a good suggestion of the automation recipes you’d prefer to create, you’ll have to be clear on what triggers that recipe.
In some circumstances, it could be guide, reminiscent of a social media advertising supervisor initiating a brand new automated advert sequence.
In others, automation runs might be triggered mechanically—for example, if a buyer downloads your book and is mechanically entered into an e mail nurture sequence.
5. Discover the constraints of your advertising automation platformÂ
Advertising automation software program is your lifesaver right here, enabling all of these advanced automation concepts you’ve dreamed up.
However not all automation platforms provide the identical options (although there may be vital overlap).
Take the instance we checked out in step 2, the place you’d prefer to automate dynamic e mail sequences based mostly on person interplay.
A number of automation platforms don’t have this capacity. (ActiveCampaign does, by the best way).
You’ll want to verify your required automation recipes fall inside the confines of your software’s capabilities or think about switching platforms.
6. Design a plan for reporting and evaluationÂ
The final part of designing a advertising automation technique is figuring out the way you’ll measure the success of your automation technique and ways.
This comes down to picking particular metrics to measure efficacy and ROI and scheduling a daily time to assessment your advertising automation technique and alter as acceptable.Â
Each 6 to 12 months is probably going acceptable for many companies, although startups and quickly rising and altering corporations may prefer to step as much as a quarterly assessment cadence.Â
Use your advertising automation technique to drive these 7 ways
Now that you’ve your technique sorted, it’s time to resolve which advertising ways will work finest for attracting your viewers.
Let’s discover 7 examples as an example how this complete factor works.
1. Lead nurture e mail sequenceÂ
The lead nurture e mail sequence is the quintessential instance of promoting automation in motion.
This automation sequence begins when your buyer takes a particular motion. That may be downloading your book, signing up for an e mail course, or making their first buy.
Let’s say it’s the latter.
That buyer is then put right into a lead nurture sequence and receives a sequence of emails in sequential order. Say, for instance, they obtain 1 per week for 7 weeks.
Every lead nurture e mail sequence has a particular conversion purpose in thoughts. On this occasion, it could be to transform that particular person to a repeat buyer by encouraging a second buy. The ultimate e mail within the sequence may embrace a low cost code as a further motivator.
An efficient e mail sequence helps you flip extra subscribers into clients.
2. Remarketing advertisementsÂ
Remarketing (also called retargeting) advertisements are a advertising automation tactic triggered when a possible buyer browses a product in your web site however doesn’t undergo with the acquisition.
Your web site pixel captures their information and hyperlinks along with your advertising automation platform to set off automated advertisements for that precise product.
These advertisements are mostly displayed on social media platforms like Fb and Instagram however may also be efficient as digital banner advertisements.
3. Social media promotingÂ
Social media promoting is a well-liked advertising technique normally, nevertheless it’s even higher when automated.
For instance, let’s say you will have a sequence of content material you’d like potential clients to see. One advert isn’t ample.
In your advertising automation platform, you may arrange a sequence of three advertisements, every with completely different inventive and duplicate, and automate their show on platforms like Fb and LinkedIn in sequence.
4. Segmented e mail advertisingÂ
Essentially the most highly effective e mail advertising automation sequences are segmented by key viewers attributes. This ensures that you simply solely ship highly-relevant content material to every viewers section, thereby bettering engagement and conversion charges.
Say, for instance, that you simply’re a gross sales CRM with plenty of completely different person profiles. A lot of your customers are actual property brokers and insurance coverage corporations.
Whereas some e mail content material could also be related to each, not all the content material you produce for actual property corporations shall be tremendous related for insurance coverage brokers and vice versa. Segmented e mail advertising lets you ship the proper stuff to the proper individuals.
Dynamic e mail content material may help you are taking issues a step additional.Â
Take this e mail from Northern Path, for example, which makes use of dynamic e mail to tailor content material based mostly on recipient gender.
With dynamic content material, for example, you’ll be able to ship a single e mail to your total viewers however automate a sure part to vary based mostly on person information.
5. Deserted cart emailsÂ
Deserted carts are the bane of the ecommerce world. Patrons add your merchandise to their cart (or bag, or field, or no matter you’re calling it) however don’t undergo with the acquisition.
Automated deserted cart emails are a robust method to regain a few of this misplaced income potential while not having to contain a advertising particular person each time.
Couple your cart abandonment emails with retargeting advertisements for a 2-pronged method to cart restoration.
6. Transactional SMS messagesÂ
Transactional emails (like delivery and gross sales notifications) are an effective way to maintain clients up to date, however they typically get misplaced within the tons of of notifications your e mail subscribers obtain every month.
SMS advertising could be a highly effective method to reduce by means of. You’re sending the messages on to a buyer’s cell, stopping you from getting misplaced of their e mail inbox.
Homesick makes use of transactional SMS to tell clients about ongoing gross sales, for instance.
7. Welcome e mail sequenceÂ
Welcome e mail sequence are an ideal goal for an automation sequence.
This may be triggered when somebody indicators up on your e mail publication or rewards program after studying 1 of your weblog posts that speaks to a standard trade problem.
For SaaS corporations, welcome e mail campaigns typically start when a brand new buyer indicators up on your product.
This e mail from Spotify is a superb instance of an preliminary automated welcome e mail.
In any case, the concept of a welcome e mail sequence is to coach the shopper and get them to have interaction along with your product.
For instance, you may schedule a sequence of emails that give customers walk-throughs on particular product options with the purpose of accelerating function adoption.
Often requested questions
What’s an instance of promoting automation?
One of the crucial frequent examples of promoting automation is the e-mail lead nurture sequence.
Right here, you prewrite a sequence of emails. When somebody downloads an book of yours, your automation is triggered, and the prospect mechanically receives that sequence of emails (typically 1 per week).
How efficient is advertising automation?
Advertising automation might be significantly efficient, nevertheless it all will depend on how you employ it!
Swim College, for instance, grew its income by 66% utilizing advertising automation like scheduled e mail campaigns.
Why do you want advertising automation?
You want advertising automation as a result of it’s the one method to run scalable advertising campaigns with out investing (learn: losing) tons of of hours on actions that might in any other case be accomplished by a advertising automation software.
ConclusionÂ
By automating repetitive duties, your advertising staff can ship personalised content material to your present clients, appeal to potential B2B consumers, and supply a greater buyer expertise that improves buyer retention and satisfaction.
And so they can do all of it while not having to raise a finger (besides once they arrange their advertising automation workflows).
Nevertheless, none of that is attainable with no strong advertising automation resolution. Take a look at ActiveCampaign’s deep suite of promoting automation options, or dive proper in and expertise the magic for your self with a 14-day free trial.