Most U.S. operations and provide chain officers say know-how investments haven’t delivered the anticipated outcomes. That’s in line with PwC’s 2024 “Digital Traits in Operations Survey.”
PwC, the accounting and consulting agency, surveyed 600 operations and provide chain executives within the U.S. in January and February 2024 throughout shopper markets, power, utilities, mining, well being companies, prescription drugs, industrial merchandise, and know-how and telecommunications. The survey revealed a notable distinction between the executives’ expectations of recent know-how and the precise outcomes.
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Most survey respondents say their firms are considerably concerned in generative AI.
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Development and value discount stay prime priorities for respondents searching for digital operations options. But many cite a scarcity of funding aims, which might have long-term impacts.
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Regulatory priorities akin to cybersecurity and information privateness drive many selections when investing in operations and provide chain know-how.
