BIGTeam Highlight: Why MJ Buendia Calls Herself a “Fashionable Stuff Aficionado”

Maria Jose Buendia, higher often called MJ, is the supervisor for the BigCommerce buyer success staff and presently leads two groups of 10 Buyer Success Managers (CSMs) in North America and three positioned in Latin America. 

As a supervisor, she makes a speciality of rising and growing staff members and creating methods which drive incremental enchancment and operational excellence that regularly ends in growing the worth delivered to our retailers. 

BIGTeam Highlight: Maria Jose Buendia

In the case of on-line buying, MJ Buendia is a seasoned professional and, because of her function at BigCommerce, she understands the benefits of having a superbly curated but helpful web site. 

Learn the way she divides her time between scouring the Web to make her subsequent buy and main a staff that’s creating large outcomes. 

How did you get into the ecommerce trade?

Marie Jose Buendia: “Buying on-line has all the time been my factor. Through the starting of the pandemic and due to my curiosity in social media and design, I started performing some freelancing on the facet. 

“For a bit of over a yr, I helped a magnificence and cosmetics ecommerce model. Initially, I used to be serving to the proprietor with their enterprise technique, however ultimately dealt with all of their digital advertising and marketing, together with creating content material, managing all of their social media accounts, writing blogs and newsletters and constructing a model group. 

“This led me to be taught quite a bit in regards to the ecommerce trade in addition to all the good methods and superior applied sciences on the market to assist scale your on-line enterprise.”

What makes BigCommerce an important place to work?

MJB: “After I consider BigCommerce I consider the phrase collaboration. This really is an organization that collaborates and works collectively to realize our two most essential targets: our workers’ and retailers’ success.”

What’s probably the most fulfilling side of your function?

MJB: “I actually get pleasure from being a coach and a mentor to my staff. As a individuals supervisor, I’m eager on empowering and motivating my staff members by offering worth and path, allocating assets properly and being open to numerous views. 

“As a frontrunner, serving to my staff with their very own profession improvement offers me the best satisfaction; their success is my success.”

It’s Nationwide Hispanic Heritage Month proper now. What does your heritage imply to you?

MJB: “My heritage means every thing to me. It’s a fantastic reminder of the place I got here from, my tradition and beliefs and the way lucky I’m to be who I’m right now due to it. Probably the most fascinating issues about life is that we’re an ever–evolving, continuously altering species; realizing that, whereas remembering my roots, is one thing I’ll all the time take pleasure in.”

What are your passions outdoors of labor?

MJB: “Work–life stability issues to me, so outdoors of labor you’ll more than likely discover me creating one thing, studying one thing new (something actually!) and exercising. Studying self–enchancment and thriller books can be considered one of my responsible pleasures in life.“

What do you store for many on-line?

MJB: “Large on-line shopper proper right here, however you possibly can positively discover me scrolling via all issues skincare and make-up.” 

In case you had a web based retailer, what would you promote?

MJB: “I’m a stylish stuff aficionado. I might like to promote residence decor objects reminiscent of monogrammed paper and fabric napkins, monogrammed towels and decor books. My focus can be to fill all of the little corners of my buyer’s properties with one-of-a-kind options…however trendier.”

What’s your favourite BigCommerce retailer?

MJB: “Creativity and originality are two predominant issues that all the time catch my consideration when taking a look at on-line shops. With that being stated, I imagine each Skullcandy and Blissworld are extraordinarily aesthetically pleasing, making them my favourite BigCommerce shops.” 

What do you discover most fascinating about ecommerce?

MJB: “Probably the most fascinating factor about ecommerce is that it’s all the time evolving. Internally, working for an ecommerce platform, and even externally as a service provider, it’s attention-grabbing to see the way you assume you’ve obtained all of it labored out and also you’ve turn out to be a topic knowledgeable, however new developments in expertise proceed to occur within the blink of a watch.

“So simply as we do in life, we leap proper in, find out about it and consider when to use it.” 

The place do you see the way forward for ecommerce?

MJB: “It has now turn out to be simpler than ever to purchase and promote on-line, and with all of the developments in expertise and progress, I imagine the ecommerce trade will proceed to develop exponentially. This international development towards digitalization will proceed to surge forward making it simpler for retailers to succeed in numerous markets and be globally accessible.”