BIGTeam Highlight: Creating Connections By means of Expertise with Arlene Velazquez

As Senior Salesforce Enterprise Analyst for BigCommerce, Arlene Velazquez makes a speciality of analyzing enterprise processes and enterprise programs associated knowledge to find out the place and the way enhancements will be made. 

It is very important her to grasp the targets our stakeholders wish to obtain of their course of, permitting the workforce to collect enterprise necessities and design an answer that can attain its full potential. 

BIGTeam Highlight: Arlene Velazquez

Arlene Velazquez is not any apprentice to the expertise business. Her profession expertise highlights the connection ecommerce creates globally and, notably throughout Cybersecurity Consciousness Month, the significance of building cybersecurity insurance policies. 

How did you get into the ecommerce business?

Arlene Velazquez: “I joined the ecommerce (FinTech) business in 2013, 9 years in the past. I began as a receptionist for USAePay, now acquired by NMI. Just a few months later, I used to be promoted to customer support after which promoted to channel gross sales, the place I managed new and pre-existing reseller partnerships (IP-Branded, Co-Branded, Worldwide and Non-Delegated) and expertise partnerships (Magento, WooCommerce, and many others). 

“Finally, I transitioned into mission administration the place I managed EMV certification initiatives with First Knowledge, TSYS, Paymentech, Cybersource, Heartland, Worldpay and Vantiv.”

What makes BigCommerce an excellent place to work?

AV: “My expertise at BigCommerce has been superb. I can’t imagine it’s been a yr already. The worker tradition makes it an exquisite place to work. Throughout my first yr, I’ve met many proficient friends which have welcomed me with open arms. 

“It’s good if you and the friends you’re employed with wish to develop and create a much bigger affect at BC. I can’t wait to see the entire superb issues my friends will do in 2023.”

What’s probably the most fulfilling facet of your function?

AV: “Delivering a profitable mission on time is fulfilling. I actually get butterflies in my abdomen. I take pleasure in simplifying guide processes by leveraging expertise, subsequently when a brand new characteristic is launched it’s thrilling to see how will probably be utilized and the optimistic affect it is going to convey.”

It’s Nationwide Hispanic Heritage Month proper now. What does your heritage imply to you?

AV: “Studying, representing and being conscious of my heritage means every little thing to me. I take pleasure in celebrating the contributions which were achieved and the various that can happen sooner or later.

“Seeing the world from a Latinx perspective is fascinating, I see how household, work and our tradition are crucial to us. I used to be taught that household is first and to observe my goals and at all times dedicate 110% to every little thing I do. My heritage has formed me into the particular person I’m as we speak.” 

What are your passions outdoors of labor?

AV: “I take pleasure in spending time with my 4 yr outdated daughter, household and mates. Residing in LA, it’s good to go to Disneyland on the weekends with my infant – we’re annual go holders. We love Disney! I additionally take pleasure in vogue, mountain climbing, concert events/festivals, taking part in video video games, watching actuality TV exhibits, documentaries and discovering methods to contribute to my neighborhood.”

What do you store for many on-line?

AV: “I’m a vogue junkie. I normally store for tops and jackets (coats, blazers, hoodies, and many others). Sure, jackets even when it’s summer season.”

For those who had an internet retailer, what would you promote?

AV: “I’d like to promote vegan skincare merchandise.” 

What’s your favourite BigCommerce retailer?

AV: “My favourite retailer is Skullcandy. Throughout center faculty, Skullcandy was my favourite model of earphones.” 

Because it’s Cybersecurity Consciousness Month, why do you suppose cybersecurity is necessary? 

AV: “Cybersecurity is necessary as a result of it helps people defend themselves from hackers, on-line phishing, malware and a lot extra. We stay in a world the place expertise is an important instrument in our daily routine. We use expertise to speak, concern transactions, handle belongings, retailer metadata, and many others.

“I respect Cybersecurity Consciousness Month as a result of it jogs my memory how necessary it’s to implement sturdy cybersecurity insurance policies and procedures that can create safety and maintain us one step forward.”

What do you discover most fascinating about ecommerce?

AV: “Essentially the most fascinating factor about ecommerce from my perspective is having the ability to connect with the world straight out of your pc. It’s good to have the ability to navigate by means of the Web and have the ability to discover so many web sites with totally different merchandise from everywhere in the world. During the last couple of years, ecommerce has expanded enormously – can’t wait to see what it transforms into.”

The place do you see the way forward for ecommerce?

AV: “I see ecommerce increasing greater than what it’s as we speak. With latest expertise, I see ecommerce turning into a little bit extra automated for patrons.”