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Adobe Analytics and Department: How Does It Work?


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Every time somebody thinks of integrating a cell measurement platform (MMP) into their digital ecosystem, there’s one essential factor on their minds. How simply and seamlessly will this MMP talk with their different expertise merchandise like analytics, buyer knowledge platforms (CDPs), and so on.? Out of all analytics platforms, Adobe has been the unequalled chief. Most profitable firms have Adobe Analytics on the core of their digital analytics landscapes. Unsurprisingly, the mixing between Department and Adobe is among the elementary partnerships for a lot of Department clients. 

On this weblog put up, we are going to present the trouble and complexity behind Department and Adobe’s integration. We can even discover Department and Adobe’s built-in buyer assist and share a couple of report codecs that may assist.

The facility of the Department and Adobe integration

The Department and Adobe partnership integrates all of your Adobe advertising merchandise and Adobe Analytics. It measures all of your advertising campaigns and permits you to share this knowledge with Adobe Analytics to search out insights and generate studies.

Department seamlessly integrates with the Adobe merchandise under:

Adobe Marketing campaign Normal (ACS)

ACS is a strong, on-demand, cross-channel marketing campaign administration instrument that may enable you to align your on-line and offline methods to create customized buyer experiences.

It permits you to management all the course of of making, executing, and monitoring cross-channel campaigns. You too can ship customized messages primarily based on a given purchasers’s profile, habits, preferences, and wishes. You possibly can orchestrate, mannequin, and automate all the advertising course of and might even combine with different Adobe options, too.

Integrating ACS with Department is simple. You possibly can simply allow ACS integration within the Department dashboard the place it will likely be arrange for you. You’ll be capable of begin sending your emails very quickly with full attribution by Department.

Screenshot of the Adobe Campaign Standard (ACS) integration process via the Branch dashboard.
Screenshot of the Adobe Campaign Standard (ACS) integration process via the Branch dashboard.

Adobe Marketing campaign Traditional (ACC)

Whereas Adobe Marketing campaign Traditional has many comparable options to ACS, there are a couple of options distinctive to ACC. ACC supplies a extra mature and strong resolution that caters to extra advanced and/or custom-made enterprise wants.

The combination of ACC is similar to ACS, merely choose it within the Department dashboard whereas enabling the configuration. 

Screenshot of the Adobe Campaign Classic (ACC) integration process via the Branch dashboard.

Adobe Analytics (Knowledge Integration)

Department supplies a easy and straightforward approach to ship all of your knowledge to Adobe Analytics. This helps you perceive the facility of Department as an acquisition pathway. The Adobe Analytics integration with Department will be enabled with out altering any code. You simply want the monitoring server and the iOS and Android report suite ID.

Enabling knowledge integration permits Department to robotically ahead app occasions (opens, installs, and conversion occasions) to Adobe Analytics by means of server-to-server integration. Department additionally sends all of the analytics tags which might be connected to the hyperlink and drove the referred occasion. It will help you analyze which campaigns, channels, platforms, and so on. are serving to you purchase, convert, and have interaction customers.

Screenshot of the data integration process between Branch and Adobe Analytics.
Screenshot of the data integration process between Branch and Adobe Analytics.

Adobe Launch SDK 

Department and Adobe have additionally developed the AdobeBranchExtension SDK. It’s a wrapper that features your Adobe Launch SDK and the Department SDK. Through the use of this SDK, all occasions tracked with the Adobe SDK will robotically be despatched to the Department SDK. 

Key options:

  • Robotically sends app occasions to Department. 
  • Availability to all core Department merchandise and options.
  • Robotically picks up Adobe ID.
  • Offers the choice to configure and ship solely a sure set of occasions to Department.

To combine and use the AdobeBranchExtension SDK in your utility, merely arrange the Department dashboard, activate it, and add the Department key to the app’s configuration.

Screenshot from Adobe dashboard to Install/Enable the AdobeBranchExtension

Low-complexity integration and configuration course of

Department and Adobe have labored collectively to make it easy so that you can undertake and combine our merchandise. Right here’s the right way to get began:

  1. Arrange the Department dashboard (required for all merchandise).
  2. Combine the Department SDK together with your app (required for all merchandise apart from AdobeBranchExtension to ship all of the related knowledge occasions to Department when the app is being put in or used).

Department additionally tries to reduce your effort by offloading many actions like SSL certificates setup and AASA (apple-app-site-association) file deployment for iOS Common Hyperlinks assist. All that is achieved by Department behind the scenes so that you don’t have to fret about it.

Key assist companions

Though the setup is simple, chances are you’ll sometimes run into challenges together with your analytics or marketing campaign setup. For instance, ACS manages a single config file to deal with your area. This could possibly be a problem for a buyer who has totally different domains for a number of manufacturers. 

To deal with these challenges, Department and Adobe have collaborated to supply a versatile and customised integration. This helps our mutual purchasers obtain their advertising objectives.

Complete reporting 

Adobe reporting supplies perception into all of your conventional and evolving advertising channels like cell, video, and social networking. This additional helps to optimize each the app efficiency and the person journey. Knowledge exports from Department to Adobe might help enhance advertising efficiency and stakeholders’ understanding of person habits.

Throughout the Adobe Analytics reporting dashboard, Department occasions are just like Adobe Analytics occasions. They can be utilized to construct customized studies, they usually’re tracked on the varied pages and dashboards. Nevertheless, not like regular occasions, Department occasions include priceless details about how customers ended up in your app within the first place, which might help in your attribution and conversion reporting.

A great instance of customized reporting is Department’s referral program. Certainly one of our clients used Department to generate and share referral codes by means of their cell functions. As soon as recipients engaged with these referrals hyperlinks, Department was be capable of tie it again to the referrer. Department sends all this knowledge to Adobe Analytics, which makes use of this info to generate a report back to course of the credit for profitable referrals.

Adobe features a complete report suite. It supplies hundreds of professionally designed templates to select from utilizing Department knowledge for custom-made reporting. 

Screenshot of Adobe Referral Reporting graphical data integrated with Branch.
Adobe Referral Reporting

Department and Adobe collectively

Simple out-of-box integrations for Adobe Marketing campaign, Adobe Analytics, and Adobe Launch present a seamless person expertise for Department clients. In addition they present efficient advertising methods to realize excessive ROI. Department and Adobe have labored collectively to make sure the product integrations are strong, scalable, and optimize outcomes for our mutual purchasers. 

To be taught extra or get began, attain out to your Department Buyer Success consultant, or contact our gross sales crew for a demo.

Department supplies the business’s main cell linking and measurement platforms, providing options that unify person expertise and attribution throughout gadgets and channels. Department has been chosen by over 100,000 apps since 2014 together with Adobe, BuzzFeed, Yelp, and plenty of extra, enhancing experiences for greater than 3 billion month-to-month customers throughout the globe. Be taught extra about Department or contact gross sales at this time.


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