When rumors began swirling about Twitter altering its identify to X, I couldn’t consider it at first. However then, in July 2023, as I looked for my favourite blue icon on the telephone, I discovered a black icon as a substitute. It had truly occurred!
Elon Musk had certainly determined to rebrand this common platform, selecting to dismantle one thing iconic. One thing that has existed for 18 years.
Some individuals say it‘s his ego; others suppose it’s a advertising transfer, in search of extra consideration. Regardless of the cause, I used to be disenchanted like many different customers.
Twitter had its personal vibe, and I anticipated one thing massive and higher with the brand new identify and brand. Some modifications did occur, however there weren’t many enhancements for normal customers.
Curious concerning the influence, I researched and spoke with entrepreneurs to grasp how these modifications affected them.
Let’s see what I discovered.
Large Shifts within the X-sphere (Previously Twittersphere)
It has been over seven months since Twitter turned X, and but we nonetheless confer with it as Twitter.
We‘ll hold retweeting and by no means reposting, gained’t we?
Breaking that behavior is hard, and it will take a while for us to totally settle for this alteration. Clearly, the identify change was the primary and most important alteration.
So, listed below are all of the modifications the platform made in 2023.
Rebranding — New Identify, New Brand
In July 2023, Twitter formally turned X.
Elon Musk introduced the change on his profile, and folks went loopy within the feedback:
Musk, additionally recognized for founding PayPal as X.com in 1999, legally modified Twitter’s area to x.com.
The rebranding displays Musk’s ambition to create an “every part app” like WeChat. The sort of app combines messaging, social networking, e-commerce, supply providers, and on-line banking.
Musk defined that the previous Twitter identify didn’t match the platform’s expanded capabilities, so the change was crucial.
Analysts and consultants shared their views about this with TIME journal:
- Jasmine Enberg from Insider Intelligence believes Twitter’s model is carefully related to Musk’s private model.
- Allen Adamson from Metaforce criticized the transfer, calling it an “ego choice” that would result in fast enterprise decline.
- White from Vanderbilt talked about the problem of constructing belief with a brand new identify, particularly for funds.
However, had been these considerations legitimate or simply sizzling air?
Twitter’s income in 2023 was $3.4 billion, marking a 22% lower from the earlier 12 months.
This knowledge means that the rebranding transfer certainly had a adverse influence.
Furthermore, Twitter’s monetary well being took a success in 2023 attributable to a virtually 50% decline in promoting income and vital debt.
Right here is the supply confirming the data said above.
The feedback under this publish had been a blended bag. Some customers backed Elon Musk and had been prepared to pay extra for a subscription as a result of they believed within the platform.
Nonetheless, others poked enjoyable at him, calling the transfer poor and unprofessional.
No Login, No Use
June 2023 was a month of the most important Twitter shifts, so customers bought one other shock—they couldn’t see tweets or profiles with out logging in.
Elon Musk was involved about how AI firms, reminiscent of OpenAI, had been utilizing Twitter’s knowledge.
As an example, test this:
So, he made it harder for non-logged-in customers to get in.
Some believed this transfer aimed to appeal to extra customers for adverts, but it surely confronted criticism for making Twitter much less user-friendly and disrupting analysis that relied on Twitter knowledge.
Another excuse for this choice is that Twitter’s analysis from 2015 confirmed that over 500,000 customers had been utilizing Twitter with out logging in. On the time, there have been about 300 million month-to-month energetic customers.
Now, with much more than 500,000 logged-in customers, simply think about what number of additional customers are looking with out logging in immediately. We’re doubtless speaking about thousands and thousands, no less than.
Musk additionally shut down third-party apps and made it not possible for builders to make use of Twitter’s instruments.
Thankfully, this alteration was momentary.
Now, X lets individuals browse with out logging in once more. Nonetheless, you’re not capable of see any of the replies or extra posts in a thread.
Extra Phrases, Extra Fluff
Just some months after bumping up the character restrict to 10,000 (April 2023), one other replace arrived in June for Twitter Blue customers — they may now publish tweets as much as 25,000 characters lengthy.
Earlier in the identical 12 months, there had been a rise from 280 to 4,000 characters.
Nonetheless, every of those modifications induced Twitter to crash for a lot of customers worldwide.
Studying longer tweets on the web site or app was troublesome at first, with poor construction and readability points. Nonetheless, this downside has improved over time.
My tackle this: I’ve blended emotions, to be trustworthy. On the one hand, I’m glad that I can lastly learn the entire textual content with out loading threads.
However, Twitter not has its allure the place individuals have to specific ideas, statements, and data in essentially the most concise method potential. Now, we’ve a variety of fluff and overly lengthy posts (like on LinkedIn and Fb). I miss the unique attract of Twitter — say extra with much less.
World Growth & New Subscription Plans
In March 2023, Twitter Blue went international, spreading its subscription wings to over 20 European international locations (Slovenia, Slovakia, Lithuania, Sweden, Latvia, Hungary, Poland, Eire, Greece, Luxembourg, Finland, Denmark, Estonia, Bulgaria, Malta, Belgium, Croatia, Czech Republic, Austria, Cyprus, and the Netherlands).
Earlier than that, it was US-only.
Priced at $8 a month or 8 euros, it provided perks just like the blue checkmark, tweet enhancing, NFT Profile Footage, and longer tweets. The good new characteristic was undoubtedly hour-long video posts. Customers additionally bought two-factor authentication through SMS, which was once free for everybody.
Then, in October 2023, X rolled out new subscription choices.
There’s now a $16 per 30 days “Premium+” tier that’s ad-free and a $3 per 30 days “Fundamental” tier and not using a verified checkmark or some creator instruments. Premium+ enhances reply visibility and grants full entry to creator instruments. The Fundamental tier, much like the $8 Premium one, has fewer adverts however lacks the verified checkmark.
However what number of customers truly need to pay for any of those plans?
Listed below are the outcomes, based on our latest examine:
- 22% contemplating X Premium.
- 41% staying free customers.
- 31% not utilizing X.
- 6% uncertain about premium.
X hopes these modifications will enhance income amidst consumer and advertiser considerations.
Information Headlines — Gone and Again Once more
In August 2023, X introduced eradicating headlines from information articles.
Sure, Musk had already downgraded posts with exterior hyperlinks to maintain customers on the platform, however eradicating headlines appeared so random and nonsense.
He mentioned it merely seemed higher and saved arguing with customers who disagreed.
By October, the change was made, and headlines disappeared. Customers didn’t like this alteration. They discovered it impractical, complicated, and simply plain nonsense. Take a look at the instance under — it’s clear why individuals didn’t like such a format. A single picture with no context simply doesn’t lower it.
Surprisingly, Musk truly took customers’ criticism into consideration this time and introduced again the great things.
Therefore, headlines made their comeback in January 2024. Now, they seem on the backside of pictures, not the highest.
Verification Chaos
Modifications to Twitter’s verification system have stirred up fairly a storm, too.
Initially meant to confirm notable customers and sort out misinformation, the blue checkmark turned extra of a standing image over time.
However Musk’s choice to scrap the previous system and let anybody with Twitter Blue get verified induced chaos. It blurred belief on the platform and confused customers.
Though X tried to repair it by mechanically verifying massive accounts, the mess persevered.
Then, on April 20, 2023, X worn out legacy verified badges from Twitter.
This transfer, geared toward simplifying verification, sparked jokes and memes amongst customers.
Each day Tweet Limits
On July 1, 2023, Elon Musk modified the principles on X once more.
The corporate restricted the variety of tweets we are able to learn per day. Verified customers used to get 6,000 posts, unverified bought 600, and new unverified accounts had 300.
Musk said that the modifications purpose to sort out “excessive ranges of information scraping & system manipulation.“
These numbers elevated the SAME day after individuals bought mad within the feedback.
So, at this level, verified accounts can see as much as 10,000 tweets, unverified ones get 1,000, and new unverified accounts have 500 to have a look at.
Monetization — Pay-to-Play
Again in February 2023, Musk introduced a plan for X — creators to earn from their posts.
In July, this system launched, however there’s a twist — to money in, customers should subscribe to X Premium (ex Twitter Blue).
The worst catch? Solely interactions from different X Premium subscribers rely. Many subscribers are right-wing, Musk followers, or meme accounts sharing stolen content material.
Consequently, preliminary payouts primarily went to them, setting unrealistic expectations.
Now, feeds are stuffed with their content material chasing the greenback, sharing stolen viral content material and low-quality posts.
One of the best factor about this entire monetization mess is the hilarious memes once more:
With numerous speak concerning the monetization program and inaccuracies on X, Musk made a publish in October 2023.
He introduced a brand new rule for creators: If Group Notes corrects a tweet, the consumer will not receives a commission for it. This alteration goals to prioritize accuracy over sensationalism on the platform.
Will it work?
Who is aware of, however no less than there’s hope for higher content material on X.
How Entrepreneurs Can Nonetheless Win on X (+ Knowledge and Professional Suggestions)
Now, let’s see how entrepreneurs handle by these shifts.
I interviewed a few of them and put collectively the very best tips about the right way to win X beneath Elon Musk.
1. Optimize your publish size to maintain customers in your profile.
If you’re tweeting (I suppose I’ll endlessly use this phrase), understanding character limits is essential. Initially, tweets had been 140 characters, however now it’s 280 for traditional customers.
Most characters rely as one, however some rely as extra — emojis, for example.
However, in case you’re a premium consumer, you’ve gotten an opportunity to write down extra.
So, what’s the candy spot? Must you actually write a wall of textual content and the entire article on X? Will this be a prime or flop publish? Nicely, it relies upon. However, based on so many adverse feedback about this character rely improve, individuals clearly don’t favor long-form posts on X.
I talked to Andrea Bosoni from Zero to Advertising and marketing, and he says that rising on X has grow to be much like TikTok. You should get a variety of views, or nobody sees your stuff in any respect.
“What most entrepreneurs don’t understand is that one of the vital vital elements the algorithm rewards proper now could be how a lot time customers spend on a publish. So, longer posts with greater than 280 characters can work rather well in the event that they’re fascinating sufficient to make individuals click on on the learn extra button,” Bosoni says.
On the similar time, Bosoni continues, “customers don’t need to see a wall of textual content, so in case your publish is just too lengthy, they’ll simply bounce again with out studying it.”
Bosoni discovered a candy spot within the 50-100 phrase vary. “This size tends to get variety of feedback,” Bosoni says.
Listed below are a few of Bosoni’s posts that show his factors:
2. Strive dwell streaming to succeed in individuals who favor one other sort of content material.
Stay video on X is one other highly effective technique to have interaction your viewers. Right here’s why it’s price attempting:
- 20% of US adults aged 18-34 watch live-stream movies a number of occasions a day.
- In Q3 2023, dwell video was the third most-watched on-line content material, with 27% of viewers tuning in.
- Cable firms are shedding subscribers, whereas streaming providers are booming, reaching $30.3 billion in 2022.
3. Tweak your DM method.
X is stuffed with scammers, pretend alternatives, and folks attempting to promote every part beneath the solar. However in case you can seize somebody’s consideration with the primary sentence in a DM, you’ve bought a profitable ticket.
Thus, Cleartail Advertising and marketing discovered nice success with X’s direct messaging characteristic for personalised outreach. Magee Clegg, the CEO, shares extra on the technique:
“By combining this with detailed key phrase analysis and exact viewers segmentation, we managed to extend a expertise consumer’s lead era by 35%,” Clegg says.
Clegg notes that her workforce made conversational, non-salesy connections with prospects associated to ongoing X chats. They then “used these as tender entry factors for relationship-building that led to extra knowledgeable and heat gross sales calls,” based on Clegg.
Right here’s what I recommend for the very best DM outreach on X:
1. Personalize your outreach to extend your probabilities of getting a response. And no, personalization isn’t nearly including somebody’s identify at the start of the message. Present you’ve learn their publish and perceive their downside and ache factors earlier than providing something. Begin with informal dialog.
Trace: I at all times begin conversations with, properly … fact. Both I confer with their posts or feedback which have evoked sure feelings or curiosity or clarify why I need to join. It really works 80% of the time.
2. Don’t be afraid to comply with up. It’s straightforward to overlook messages within the DM inbox, so ship a follow-up message after 2-3-4 days.
3. Social media customers anticipate quick replies. For those who get a reply from somebody, make sure that to reply promptly to extend the probabilities of ongoing communication and potential partnership (or no matter your aim could also be). Activate notifications to remain up to date on messages.
Additionally, listed below are the most recent updates it is advisable to learn about X’s direct messages:
- You’re restricted to sending 500 Direct Messages per day. When you attain this restrict, you’ll have to attend till the following day to ship extra.
- For those who’re messaging accounts that don’t comply with you, chances are you’ll have to confirm your telephone quantity.
- Sending the identical message or hyperlink to a number of accounts could be seen as spam. If reported, you gained’t be capable of ship messages for a brief interval. Wait no less than half-hour earlier than attempting once more.
4. Use superior search options to observe rising developments and subjects in your area of interest and convert commenters into prospects
X’s superior search characteristic helps you to fine-tune your outcomes for particular date ranges, individuals, and phrases. As an example, you may seek for one thing like “greatest climbing trails,” “native yoga lessons,” or “greatest web optimization course.”
Right here, let’s find out how Matthew Montez, Founding father of The MBC Group, makes use of X’s superior search and Twitter Lists to extend footfall for a espresso store chain.
MBC examined a marketing campaign for a regional espresso store chain that targeted on partaking with customers who tweeted about espresso inside a sure radius of their shops. The workforce used geotags to pinpoint potential prospects and employed snappy, personalised replies with incentives to go to their nearest location.
This method not solely elevated foot visitors by 15% over a interval of three months but in addition considerably boosted the chain’s Twitter engagement metrics, demonstrating the ability of localized and responsive social media ways.
Right here’s the right way to use superior search:
1. Log in to X.com and entry superior search.
2. Enter your search question.
3. Click on Superior search or Extra choices > Superior search on the outcomes web page.
4. Refine your search by phrases, individuals, locations, and dates.
5. Mix fields for higher outcomes.
5. Construct neighborhood and join on X to create a thriving following.
Similar to anyplace else on-line, it is advisable to construct a neighborhood on X to outlive.
David Miles, CEO at PPC Machine, recommends that entrepreneurs have interaction with their followers and others of their business by liking and replying to their tweets. Workforce ought to acknowledge and amplify their voices. Past that, he recommends internet hosting chats or AMAs to foster dialogue.
“A powerful, energetic neighborhood will enhance your attain and credibility. Additionally, amplify influencers’ content material, give them a shoutout, or ask them questions to start out a dialog. If the connection develops, discover co-creating content material or internet hosting an occasion collectively,” Miles says.
Furthermore, Miles recommends becoming a member of X communities to attach with like-minded customers or creating your personal group.
Communities supply a way of belonging and assist and make extra individuals acknowledge and fall in love together with your model.
X communities replace: In October 2023, X adopted a Fb Group-style member vetting characteristic to enhance its Communities. So, now, you may ask members to reply a query and comply with your group guidelines earlier than becoming a member of.
6. Take part in X Areas to construct communities.
X Areas is a characteristic the place you may have dwell audio conversations, join with others, and share concepts in actual time. It’s much like podcasts, however you don’t need to be a visitor to take part actively — merely be part of, hear, and converse.
If it’s your House, others can request to talk, and you’ll approve or decline it.
X Areas replace: Very quickly, X Areas could have a video characteristic. Customers will be capable of flip their cameras on or off in the course of the broadcast.
Posting By means of Uncertainty
All of us really feel unsure on the platform now, anticipating new surprises (or shocks) day-after-day. Plainly’s Musk’s method of main X — conserving us on our toes.
However regardless of all of the uncertainty and modifications, X nonetheless has nice potential for each private and enterprise use. There are many alternatives to remain knowledgeable and join with the precise viewers.
And that made X the speak of the city.