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Uber is actively working to extend the variety of electrical automobiles used for rides and deliveries on its platform. To help drivers in transitioning to electrical automobiles, Uber plans to introduce an AI-powered chatbot powered by OpenAI’s GPT-4o. This chatbot might be obtainable to drivers in the USA beginning in early 2025.
The chatbot solutions drivers’ questions on electrical automobiles, providing priceless data and assist.
Initially, the assistant will present details about electrical automobiles, akin to charging areas and automobile suggestions. Nevertheless, Uber plans to increase the assistant’s capabilities to deal with different driver-related duties.
On the Go-Get occasion in London on Tuesday, Uber revealed that they’re integrating OpenAI’s newest cutting-edge mannequin, able to partaking in human-like conversations and making knowledgeable selections based mostly on textual content, audio, and visible data.
Moreover, drivers can simply entry the AI assistant by navigating to the house display screen of the Uber driver app. The chatbot will commonly replace drivers with the most recent data, guaranteeing they’ll all the time entry probably the most present knowledge.
Uber emphasises that the assistant can present tailor-made responses based mostly on particular person driver wants, native metropolis data, and obtainable authorities incentives, providing a personalised expertise.
In accordance with an Uber spokesperson, drivers will finally have the choice to speak with the chatbot verbally, not simply by textual content messages. The chatbot will even be capable of reply to driver questions audibly.
As well as, the particular languages supported by the AI assistant haven’t been disclosed. Uber has indicated they’ll present extra details about the obtainable languages nearer to the launch date. OpenAI has acknowledged that GPT-4o is able to supporting over 50 languages.
Uber plans to launch an “EV mentorship program” alongside their AI assistant rollout. This program will incentivize extremely rated drivers with EV expertise to change into mentors for drivers eager about studying extra about proudly owning an electrical automobile. Mentors will obtain money rewards and different advantages.
Uber’s OpenAI announcement was included alongside different electrical automobiles and climate-related information on the Go-Get occasion. This yr’s showcase emphasised local weather initiatives, and Uber launched a number of new options and updates designed to facilitate the number of electrical automobiles for riders and drivers.
As an illustration, Uber Inexperienced, which presents hybrid or electrical automobiles in over 180 markets, is increasing to incorporate an EV-only choice in 40 cities. This function will quickly be obtainable in additional cities. Cities the place riders can now select all-electric rides embody New York Metropolis, Los Angeles, Philadelphia, San Francisco, Las Vegas, Paris, Auckland, and others. When obtainable close by, riders can set their desire within the Uber app to match with electrical automobiles.
Uber’s dedication to electrical automobiles is clear in its AI assistant and EV mentorship program. These initiatives assist drivers and contribute to a cleaner, extra sustainable transportation ecosystem.
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