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There are loads of Digital River alternate options in the marketplace, and chances are you’ll not know what makes any of them stand out particularly.
It’s particularly vital to notice that Digital River is a service provider of document (MoR), which signifies that many fee service suppliers might not embrace the sort of complete companies you’re used to with an MoR.
On this put up, we cowl:
FastSpring handles the complete fee course of from checkout to remitting end-of-year taxes for SaaS firms. To be taught extra about how FastSpring might help you scale rapidly, join a free account or request a demo at the moment.
Why the Greatest Digital River Different Is a Service provider of Document
If you happen to’re acquainted with Digital River however aren’t acquainted with the time period “service provider of document,” you won’t be acquainted with precisely what number of advantages include utilizing one.
Right here’s a refresher on what an MoR is and why — if what you are promoting is at the moment utilizing one to monetize your SaaS, software program, or different digital product — you most likely need to make sure you maintain utilizing one.
What Is a Service provider of Document?
A service provider of document (MoR) is the entity that really sells the products and companies to the shopper. Corporations can function their very own MoR, however many choose to outsource that duty to an organization like Digital River or FastSpring to promote items and companies on their behalf.
The MoR takes on the legal responsibility of SaaS transactions for you, that means they deal with all the pieces from fee processing, to chargeback administration, to assortment and remittance of taxes, and even compliance with native legal guidelines and rules. And since the MoR is chargeable for points in these areas, they deal with resolving these points so that you don’t need to.
Digital-commerce-reliant companies that make the most of an MoR can focus much less on ecommerce and extra on making nice software program, SaaS, video video games, cell video games, or different digital items.
What Makes a Service provider of Document Totally different From Fee Service Suppliers?
Fee service suppliers (PSPs), like MoRs, function a bridge between companies that need to promote a product, and the specialised networks and companies which are wanted on the again finish to make these transactions occur. These specialised networks and companies might embrace fee gateways, fee processing, a service provider account to just accept debit and bank card funds, and others.
PSPs normally additionally embrace some type of ecommerce platform and/or integration performance (reminiscent of APIs, plugins, particular integrations, and so on.) to combine their funds platform or checkout along with your on-line retailer or web site, however choices will fluctuate.
Nevertheless, fee service suppliers normally cease wanting managing threat, dealing with taxes, and aiding with chargebacks. If guidelines and rules change in any of the areas or international locations the place you promote your product, you’d be chargeable for protecting monitor of these adjustments and updating your PSP processes and checkout accordingly.
Some PSPs might supply upgradeable fee options to get their companies nearer to those who an MoR consists of mechanically, however they’re usually bolt-on options, and they’ll include improve charges. For instance, Stripe has a fraud prevention improve known as Radar, however it comes with further prices per transaction charges.
Develop With FastSpring, an Skilled Service provider of Document
FastSpring is the main service provider of document for international software program firms, powering over a billion {dollars} in worldwide transactions yearly.
Listed here are just some of the explanations we’ve earned that popularity.
We Have Many years of Expertise
Based in 2005, FastSpring has twenty years of expertise with enabling international funds, and we’ve been part of the SaaS panorama because it has grown.
Due to this, our crew deeply understands the complexities of promoting digital items and software program, together with subscription administration and the entire nuanced wants that include it.
We’re Backed by Nice Buyers
You don’t want to fret about FastSpring being worthwhile or dependable. Together with our expertise, we additionally supply the peace of thoughts that comes with being backed by a top-performing, extremely respected funding agency.
Because of Accel-KKR, FastSpring has the assets and proceeds wanted to assist scale what you are promoting with on-line funds, whereas offering glorious company, privateness, and safety governance.
We Develop When You Develop
Our a few years within the international funds platform business has additionally enabled FastSpring to develop over time — however that development has solely occurred due to our nice prospects.
That’s for 2 causes: as a result of we work on a revenue-sharing mannequin, and since we’re a accomplice who desires that can assist you proceed rising.
1. FastSpring Makes Cash When You Make Cash
Because of FastSpring’s income sharing mannequin, we generate income if you do. When your purchaser makes a purchase order, we cost a small fee charge on that transaction.
That signifies that when you’re not transacting, we’re not charging that fee.
Our crew will work with you to find out easy, flat-rate pricing based mostly in your quantity of enterprise and transaction time, and that pricing consists of all of our platform’s options and instruments.
Be taught extra about FastSpring’s pricing right here, or request a gathering to debate extra particulars.
2. FastSpring Needs to Be Your Associate, Not Simply Your Funds Answer
Stardock was in a position to make the transition to SaaS subscriptions because of FastSpring’s ready-to-use present subscription infrastructure, however they noticed the mutual investments that we had been placing again into our personal platform to proceed creating new options and merchandise.
This made Brad Sams of Stardock really feel safe in Stardock’s partnership with FastSpring, as a result of he may see we had been in it for the lengthy haul. “As a result of the higher we do, the higher FastSpring goes to do. We’ve obtained to be sure that all people’s successful, and issues with FastSpring simply felt aligned.”
“FastSpring was on that path of continued funding and wasn’t simply amassing the paycheck each month and doing nothing.”
– Brad Sams, Stardock
Learn extra about Stardock’s expertise with FastSpring right here.
TestDome has additionally been very proud of FastSpring’s help, noting that it goes from help with purchaser points and chargebacks all the best way as much as the highest of the corporate and our CEO.
TestDome CEO and co-founder Mario Zivic is comfortable to have been utilizing FastSpring for a decade, saying that FastSpring has been the clear and straightforward alternative for his or her service provider of document wants.
In addition to extra widespread help for purchaser points like chargebacks, bank card points, and refund requests, Mario even obtained a proposal of recommendation from FastSpring’s CEO. That resulted in a private cellphone name and “an especially precious piece of recommendation,” noting that he has seen firsthand that “the willingness to assist and help was not restricted to Assist — it went all the best way as much as the CEO.”
Learn extra of TestDome’s story about our partnership.
Award-Successful Buyer Assist and Buyer Success
The excessive degree of help and repair has not solely been acknowledged by our prospects — it has additionally been acknowledged in our business.
In April of this yr, FastSpring’s help crew gained a Silver Stevie® award for Entrance-Line Buyer Service Crew of the 12 months within the “Know-how Industries – Laptop Software program” class.
Then in June, FastSpring’s buyer success crew gained a gold Globee® award for Buyer Excellence within the “Achievement in Crew Buyer Success” class.
We don’t simply say we need to be a accomplice — we got down to show it.
Our Palms-On Migration Crew Strives for Your Success
FastSpring help isn’t solely there for you after you’ve onboarded — we need to make sure you rise up and operating on our funds platform as rapidly and simply as attainable.
Our implementation crew of hands-on, extremely environment friendly gross sales engineers are specialists in FastSpring’s pre-built internet storefront resolution, the versatile and in depth FastSpring API, webhook options, and extra. They’re there that can assist you make a seamless transition by way of migration and integration.
FastSpring has highly effective integrations with best-in-class third-party options, together with WordPress, Zapier, and a number of Google companies. Be taught extra about FastSpring integrations right here.
Different Nice FastSpring Options
Listed here are a number of extra nice causes to make use of FastSpring:
- You’ll mechanically be compliant with gross sales tax, VAT, and privateness rules world wide.
- FastSpring accepts the highest 98% of fee strategies which are utilized in 185 international locations throughout the globe, in 21+ languages.
- You’ll be able to customise seamless embedded or modal popup checkout experiences in your web site.
- We make it simple to supply coupons, reductions, and dynamic value factors for promotions.
- Checkout may be streamlined to a single click on with 1ClickPay.
- Sturdy documentation that features AI-powered search for exact, related responses in actual time.
- And a lot extra!
To be taught extra, take a look at our product overview, or signal as much as take a look at our platform your self. Need personalised solutions? Request a demo with one in all our specialists.
3 Extra Digital River Alternate options
The next choices are widespread alternate options you may take a look at when you’re assessing Digital River rivals. Remember that not one of the beneath choices are retailers of document, so chances are you’ll must complement their companies, both internally or with further distributors and companies.
Stripe
Stripe is a well known fee processor that enables companies to just accept debit playing cards, bank cards, and cell funds, with options reminiscent of:
- Fee processing.
- A customizable UI and pre-built checkout flows.
- Easy subscription administration.
- On-line invoicing.
You could be questioning if it’s an possibility for what you are promoting just because it’s so ubiquitous, and it might seem at first to have decrease pricing than the service provider of document you’re at the moment utilizing. However that’s as a result of Stripe isn’t a service provider of document.
If you happen to’re trying to decrease your transaction prices and you will have the dimensions, experience, time, and groups to help the various companies you’ll be dropping by switching from an MoR to Stripe, this can be possibility for what you are promoting. However you’ll must make up the distinction in companies misplaced, together with tax compliance, fraud administration, and extra. Stripe does supply merchandise to cowl a few of these wants, however they’re add-ons that can enhance your total value — so any preliminary value financial savings may rapidly disappear.
Nevertheless, if you wish to change from Digital River to a enterprise in the identical class with the options and peace of thoughts an MoR gives, Stripe most likely isn’t the suitable Digital River competitor for you.
Adyen
Adyen payments itself as an “end-to-end funds, knowledge, and monetary administration in a single resolution.” Its fee options and monetary companies embrace options and merchandise reminiscent of:
- In-person and on-line funds in a single system.
- Income optimization with clever fee routing to enhance conversion charges.
- Subscription administration options like dunning automation.
- Threat administration with fraud detection and prevention.
Whereas Adyen has among the includes a service provider of document provides, you’ll nonetheless must handle your individual firm accounts and service provider accounts.
PayPal for Enterprise
PayPal is a well known digital pockets for private on-line funds, however in addition they supply a fee processing possibility for small enterprise. PayPal for Enterprise is each an in-person and ecommerce resolution.
(SaaS firms utilizing FastSpring may course of funds utilizing PayPal.)
Different options of PayPal for Enterprise embrace however should not restricted to:
- Constructed-in integrations with main on-line buying carts (reminiscent of Shopify).
- QR code and POS programs.
- Invoicing.
- Chargeback safety (solely out there for enterprise accounts with Superior Credit score and Debit Card checkout).
In addition to PayPal for Enterprise, PayPal additionally has a fee processor particularly for SaaS known as Braintree.
How FastSpring Can Assist
Want a service provider of document that can assist you develop what you are promoting internationally? FastSpring is a full-stack, all-in-one fee resolution for SaaS, software program, video video games, and different digital product companies.
Our companies embrace VAT and gross sales tax calculation, assortment, and remittance; fee localization; regulation compliance; award successful client help; and a lot extra!
Join a free account or request a demo at the moment.
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Katie Stephan
Katie Stephan is the Senior Content material Strategist at FastSpring. In addition to her in depth advertising and marketing expertise, she has an MFA in inventive nonfiction writing and has served her native communities as a university writing teacher.
