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Electronic mail Obtain Velocity Tips and Greatest Practices


Email download speed

We may make all types of jokes and cheeky references with this assertion, however we’ll minimize to the chase: Electronic mail dimension does matter.

Whereas HTML electronic mail dimension can have an effect on deliverability, the loaded weight of the e-mail (the scale of the e-mail as soon as opened, with photos loaded) additionally impacts subscriber engagement. A big electronic mail takes longer to obtain, which may end up in misplaced curiosity and misplaced clicks. What number of instances have you ever been annoyed by an electronic mail picture that takes quite a lot of seconds to load?

So, when a subscriber is ready to obtain an electronic mail, how lengthy ought to she or he wait? What’s an appropriate obtain velocity for an electronic mail?

The place We Stand

When growing Marketing campaign Precheck’s picture optimization software, we determined to take a stance on what we predict is an appropriate electronic mail obtain velocity.

To tell our opinion, we mixed analysis and expertise from our 10 years within the electronic mail advertising and marketing business. We thought of that infamous eight-second consideration span of the typical buyer or reader, in addition to electronic mail analytics on learn/skim charges, and different business benchmarks from electronic mail groups at MailChimp and Salesforce.

Right here’s the place we landed:

Acceptable Electronic mail Obtain Speeds

  • 3G connection: Lower than 4 seconds
  • 4G connection: Lower than 3 seconds
  • LTE connection: Lower than 2.5 seconds
  • Desktop connection: Lower than 2 seconds

Common Community Knowledge Speeds Throughout the U.S.

When figuring out our optimum obtain speeds, we additionally investigated common community speeds to get a greater sense of what sort of connections customers have within the U.S.

We dug round just a few sources, together with PCWorld, OpenSignal and Akamai, and calculated common speeds for 3G, 4G and LTE networks. The averages had been based mostly on pattern knowledge from the main cell carriers and the speeds in main metropolitan areas within the U.S. To make clear, a lot of the information is sourced from 2017.

To find out common connection velocity for desktop customers within the U.S., we checked out akamai’s 2017 report that confirmed the typical connection velocity within the U.S. at 18.7 Mbps, a 22% improve over 2016. With that, we estimated 2018’s common velocity to sit down round 22.8Mbps (a 22% improve over 2017).

The Numbers

After working the numbers, right here’s what we decided as common community knowledge speeds within the U.S. in megabits per second (Mbps):

  • 3G: 2.03 Mbps
  • 4G: 6.20 Mbps
  • LTE: 16.31 Mbps
  • Desktop: 22.8 Mbps

These estimates, mixed with our business data and analysis, helped inform our benchmarks for electronic mail obtain velocity.

How Can I Decide My Electronic mail Obtain Velocity?

Electronic mail on Acid’s Picture optimization software (a part of Marketing campaign Precheck’s picture validation workflow) seems to be at your electronic mail dimension with the photographs downloaded and determines how lengthy it can take to render the e-mail on a 3G, 4G, LTE and desktop connection.

Email download speed map
The obtain velocity map in Marketing campaign Precheck‘s picture optimization software.

If the obtain time takes longer than the parameters we set above, Marketing campaign Precheck will flag giant photos and supply to optimize them to a smaller dimension.

How Can I Scale back Electronic mail Picture Measurement?

If giant picture sizes are getting you down (and slowing your obtain speeds), Marketing campaign Precheck will help with that, too.

When you run your electronic mail by Marketing campaign Precheck’s picture optimization, the software will flag giant photos (over 200KB) which will improve obtain time. With the clicking of a button, you an optimize the picture to a smaller dimension. Electronic mail on Acid will host the picture for you or you possibly can obtain the optimized picture if you wish to host it your self.

image optimization
A flagged picture in Electronic mail on Acid’s picture optimization software. This picture is bigger than the beneficial 200KB, so the platform affords to optimize (cut back) the scale for higher obtain velocity.

What Do You Suppose Is an Acceptable Electronic mail Obtain Velocity?

Do you agree or disagree with what we’ve set as an appropriate velocity? Do you suppose emails ought to take kind of time to obtain? We’d love to listen to your opinions. Be happy to depart a remark beneath or hit us up on Fb or Twitter.

Clarification: Electronic mail Measurement and Deliverability

We should always make clear the distinction between electronic mail HTML file dimension and loaded electronic mail dimension. The HTML dimension is all of the code you’ve used to create the e-mail (tables, media queries, and so on.). The loaded weight of the e-mail is how giant the e-mail is as soon as a consumer opens it within the shopper – this consists of all of the downloaded photos.

Spam filters see the scale of the e-mail HTML file and don’t think about the scale of any photos within the electronic mail. The photographs are linked to the HTML file, however electronic mail shopper won’t obtain them till the consumer opens the e-mail.

From a deliverability standpoint, we’ve finished some testing round what file dimension triggers spam filters and located that emails bigger than 100KB are inclined to land within the spam folder. It’s additionally a good suggestion to maintain your electronic mail HTML beneath 102KB to stop clipping in Gmail purchasers.

To maintain your electronic mail HTML below the 100KB restrict, think about eradicating redundant or unused kinds, shifting a number of the content material of the e-mail to a touchdown web page, or eradicating any pointless characters out of your code.


Writer: Melanie Graham

Born and raised in New England, Melanie has a background as a author, editor and journalist. After roaming the U.S. as an skilled vagabond, she’s landed in Denver as Electronic mail on Acid’s content material supervisor. She’s a music nerd at coronary heart who loves spending time on the piano.

Writer: Melanie Graham

Born and raised in New England, Melanie has a background as a author, editor and journalist. After roaming the U.S. as an skilled vagabond, she’s landed in Denver as Electronic mail on Acid’s content material supervisor. She’s a music nerd at coronary heart who loves spending time on the piano.




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