Within the ever-evolving digital panorama, establishing significant connections with clients necessitates a strategic presence on the platforms they gravitate in direction of. Viber, a distinguished messaging app with a worldwide presence, affords a strong medium to interact, inform, and delight your viewers.
WebEngage’s integration heralds a brand new period of buyer engagement, the place manufacturers can forge stronger connections and ship significant experiences on a platform that resonates with thousands and thousands worldwide.
Advantages of integrating Viber:
- International Attain: By incorporating Viber into the WebEngage ecosystem, companies can faucet into various engagement alternatives. This synergy unlocks pathways to attach with a worldwide viewers, significantly within the SEA area, enhancing outreach on an unprecedented scale.
- Multimedia Messaging: Utilizing Viber’s wealthy media messages, together with pictures, movies, texts, and recordsdata, to convey your messages in additional partaking and artistic methods, manufacturers can elevate their messaging sport inside the WebEngage framework.
- Personalization: With WebEngage’s integration of Viber, you may personalize communication, thereby harnessing person preferences, behaviors, and demographics.
- Conversion Potential: The interactive nature of Viber messaging, mixed with its skill to incorporate buttons, hyperlinks, and calls to motion, creates one other layer on the WebEngage personalization stack, thereby making a direct path for driving conversions, whether or not directing customers to an internet site, app obtain, or a particular promotional provide.
Occasions:
You possibly can create, execute, observe, and analyze a bunch of occasions on the WebEngage dashboard for Viber.
Among the occasions you may observe & analyze are:
- Message despatched/accepted /rejected/ delivered/ failed or queued.
- Occasion fired when a person has been added to the Management Group
- Occasion fired when the person opens and views the message
- Reside Person Exercise card
- Reside Marketing campaign Interplay,
And extra.
Use Circumstances For Viber
Viber’s distinctive options and capabilities allow companies to create revolutionary and fascinating experiences.
Let’s take a look at among the use instances you may resolve for with WebEngage’s integration with Viber:
- Video Engagement: Showcase new options via product launch movies. Furthermore, it’s also possible to present person steering with how-to movies, ship instructional tutorials and classes, and share knowledgeable insights and business tricks to inform and have interaction.
- Picture-driven Promotions: Create urgency with time-bound affords that includes visually interesting pictures. You can even announce gross sales and distribute promotional coupons via fascinating visuals.
- Transactional Messaging: With Viber’s integration, you may inform clients of order updates and transport notifications. Furthermore, it’s also possible to share direct hyperlinks to webinars and occasions for simple entry and infuse messages with emoticons for a personalized effect and enhanced communication.
- Personalization and Re-engagement: Solicit person suggestions and scores to reinforce buyer interplay and re-engage customers with tailor-made messages to reignite their curiosity.
- File Sharing: With file sharing, you may seamlessly ship PDF and doc invoices for simple entry and supply customers with downloadable instructional assets so as to add worth.
- Participating Interactive Content material: Supply language studying classes and quizzes for interactive schooling.
- Immersive Storytelling: Craft partaking narratives utilizing wealthy media components to captivate customers.
- Appointment Reminders and Updates: Ship well timed appointment reminders and reserving notifications to make sure a seamless expertise.
Conclusion
Embracing the huge digital panorama, Viber affords companies a strong avenue to reshape their advertising methods and forge extra profound connections with their viewers. Via this collaboration, WebEngage amplifies the potential of Viber, enabling manufacturers to ship fascinating multimedia experiences, have interaction in real-time dialogues, and craft bespoke messages that resonate universally.
We’re right here to propel your engagement methods to new horizons utilizing the dynamic capabilities of Viber. Take a demo now.