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A Story of Two Roadmaps — And Why You Can’t Succeed With Solely One | by John Utz | Aug, 2023


“There is no such thing as a one-size-fits-all product roadmap. A roadmap can and may look completely different relying on the state of affairs. Totally different companies, completely different phases of product maturity, completely different audiences, and completely different targets may necessitate completely different roadmap codecs.” — C. Todd Lombardo

As soon as upon a time, in a metropolis like yours, two variations of a roadmap emerged. The primary was a exact set of duties, milestones, and deliverables for the diligent civil servants tasked with constructing — the engineers, designers, and product managers. The second was a simplified, big-picture model meant to information the town’s council of stakeholders — a choose panel of traders, enterprise executives, and clients.

Within the product group’s, err, I imply civil servants’ headquarters, the roadmap was a residing doc, evolving like a dynamic organism. It was ever-changing, reflecting the fluid nature of product growth. However inside this complexity lay its attraction. Every intricate element marked a step in the direction of the result.

In distinction, the stakeholders’ roadmap was a beacon of simplicity. It was the lighthouse guiding the product by way of the ocean of strategic targets with out getting misplaced within the turbulent waves of change. It supplied a transparent, unwavering imaginative and prescient of the longer term, aligning all stakeholders with out overwhelming them. It was technique over ways, outcomes over output.

A fateful mistake was made, regardless of cautious planning. The detailed roadmap meant for the product group was unintentionally switched with the one for the stakeholders. The latter group was purported to get a presentation on the broader imaginative and prescient however as a substitute discovered themselves in a maze of jargon and particulars.

The product group, alternatively, was proven the high-level roadmap. It lacked the main points they wanted to execute. Either side began the assembly assured however left bewildered.

The fallout was quick. The stakeholders, now overly fixated on particulars, started questioning and difficult each minor resolution. The product group, missing the wanted steering, started making product choices with out context.

Rumors unfold throughout the town that the council of stakeholders thought-about halting work because of the perceived lack of route. The product group’s morale nose-dived, fearing their onerous work could be wasted.

With each roadmaps uncovered to the improper group, a query loomed: How will the town proceed?

This story, albeit fictitious, warns of the risks of bewilderment and miscommunication. Each roadmaps, although completely different, are essential. But, they should be offered to the fitting viewers with the fitting context and time to forestall chaos and distrust.

The underside line? There ought to all the time be two roadmaps, separate and every with a goal. The product group’s roadmap is the execution-level blueprint, whereas the stakeholders’ roadmap displays the strategic north star. And whereas transparency is essential, the lens by way of which info is seen should be rigorously chosen to make sure understanding, alignment, and belief.

Creating two variations of a roadmap — one for stakeholders (together with clients) and one for the product and engineering group — permits for more practical communication and administration of expectations, as every group has distinct wants and areas of curiosity.

Very similar to an artist’s impressionistic portray, the stakeholder roadmap paints broad strokes of the longer term. This roadmap doesn’t get slowed down within the trivia however focuses on technique, alignment, and worth by way of return on funding.

To stakeholders, it’s much less in regards to the bricks and extra in regards to the palace they’re constructing. After they ask about options, it’s usually not the wallpaper they’re inquisitive about however whether or not the palace can have the towers and turrets they envision.

Subsequently, the stakeholders’ roadmap is extra strategic, high-level, outcome-focused, and steady. Frequent modifications can create confusion or concern.

However a palace should be constructed to exist, brick by brick.

Enter the product group roadmap. This roadmap is the architect’s blueprint, crammed with the specifics — the exact measurements, supplies, and strategies. For our builders — engineers, designers, and product managers — it’s about figuring out which brick goes the place understanding the sequence, and guaranteeing the muse is powerful. This roadmap is alive, altering to the rhythm of suggestions, checks, and new challenges.

The product group roadmap is a necessary instrument for planning, coordination, and monitoring progress throughout the group. In contrast to the stakeholders’ roadmap, this one is dynamic and topic to frequent updates because the group iterates.

By sustaining two variations of the roadmap, you possibly can be sure that every group receives the extent of element and kind of data most helpful and related to them whereas additionally managing expectations and avoiding confusion.

It’s all about offering the fitting info to the fitting individuals on the proper time.

Managing and sustaining two variations of a roadmap is a problem, little doubt. However belief me; it saves important time and complications. Reasonably than resist, listed here are a couple of tricks to preserve the variations well-groomed.

  • One: Preserve them in sync. This could go with out saying. By no means let one decouple from the opposite.
  • Two: Use a instrument to handle them. Instruments make the upkeep of two variations a lot less complicated. Adjustments to at least one, sync instantly with the opposite.
  • Three: Make modifications, even minor modifications, after a evaluate with the group. This prevents future conflicting modifications. In case your product is massive and sophisticated, I’d recommend a structured consumption course of for modifications.
  • 4: Schedule modifications to forestall conflicts. When a couple of product supervisor works on a product, the potential of battle begins. With every new product supervisor added past two, the potential for battle within the roadmap goes up exponentially.
  • 5: Preserve one supply of the reality. Ensure you have one model (or one view should you use a instrument) locked down. Solely make modifications after evaluate and when scheduled. Take care of any conflicts on the spot.

The artwork of crafting a product roadmap, as advised by way of the story of two roadmaps, underscores the significance of tailoring the roadmap and setting acceptable expectations for various audiences. Keep in mind that roadmap should serve two or extra distinct audiences: the inner product and engineering groups who want the main points whereas sustaining flexibility, and stakeholders/clients, who solely want a high-level view that offers them confidence in strategic route.

Good luck and comfortable constructing!

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