The developer of third-party Twitter app Twitterrific is pleading with prospects to not ask for a refund after the corporate was compelled to tug its app.
A sudden change to Twitter’s coverage signifies that third-party Twitter purchasers are actually banned. Consequently, Twitterrific and different fashionable apps – resembling Tweetbot, Echofon and Talon – have successfully been rendered ineffective in a single day.
“We’re sorry to say that the app’s sudden and undignified demise is because of an unannounced and undocumented coverage change by an more and more capricious Twitter – a Twitter that we now not acknowledge as reliable nor need to work with any longer,” reads a publish on Twitterrific developer Iconfactory’s weblog.
Cancelled subscriptions
The Twitterrific app has been pulled from the iOS and Mac app shops, and ongoing subscriptions can be routinely cancelled. Nonetheless, the developer is asking prospects to not request a full refund on excellent subscriptions from Apple, via worry of tipping the enterprise over the sting.
“Lastly, when you have been subscriber to Twitterrific for iOS, we might ask you to please contemplate not requesting a refund from Apple,” the weblog publish reads.
“The lack of ongoing, recurring income from Twitterrific is already going to harm our enterprise considerably, and any refunds will come instantly out of our pockets – not Twitter’s and never Apple’s. To place it merely, hundreds of refunds could be devastating to a small firm like ours.”
Twitter ban
Issues with third-party Twitter apps started to emerge final week, when a number of such apps immediately stopped working. At first, it was regarded as a technical glitch with the API, provided that Twitter has laid off hundreds of builders in current months.
Nonetheless, it has since emerged that it was a deliberate, unannounced swap in coverage to ban all third-party Twitter purchasers, forcing customers to both use the official Twitter apps/web site or go away the service.
The freshly reworded Twitter developer settlement now says builders should not “use or entry the Licensed Supplies to create or try to create a substitute or comparable service or product to Twitter purposes”, reversing a 16-year coverage of permitting third-party purchasers.
Twitter’s sudden choice to tug the plug on third-party apps has angered many customers.
Twitter has made no public touch upon the adjustments to its developer settlement and there’s no Twitter communications division to contact for remark.