At Zoho Help, we’re continuously looking out for brand new applied sciences to help our clients in fixing issues remotely. That’s why we’re excited to announce a brand new integration with Zoho Assembly!
Think about a situation during which a distant help session requires technical help from technicians with various ranges of experience. Utilizing Zoho Assembly, you’ll be able to invite specialists from various companies for technical help throughout the globe in a single assembly to collaborate, talk about, brainstorm, and supply options remotely.
A quick introduction to Zoho Assembly
Zoho Assembly is a web-based assembly platform that enables customers to host on-line conferences and webinars. Over 40K+ customers from a number of industries are at present utilizing Zoho Assembly to make fast choices in seconds by holding prompt conferences from anyplace and at any time.
Zoho Assembly has two fundamental options:
Assembly
Zoho Assembly permits help technicians to shortly provoke collaborative troubleshooting, coaching, and demos with as much as 250 contributors. Technicians even have the power to view all their contributors by a number of video feeds, model their video with a customized digital background, lock classes for personal conferences, collaborate contextually through chat and whiteboard, and rather more.
Webinar
Host dwell webinars with as much as 3,000 attendees to offer full technical help to your clients and drive engagement by informative content material. Livestream webinars on YouTube, conduct dwell polls, share supplies, and facilitate interactive Q&A classes. Entry complete webinar analytics to get worthwhile insights and generate high quality leads.
How one can entry Zoho Assembly in Zoho Help
Zoho Assembly is kind of straightforward to entry through the Zoho Help app:
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Go to help.zoho.com and log in to your account utilizing your Zoho credentials.
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Select the Assembly tab from the menu.
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Select an possibility underneath Assembly to both schedule a gathering or instantly start an audio or video name.
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You too can schedule a webinar from the Webinar part.
Study extra about Zoho Assembly and the way it works.
What does the Help + Assembly integration supply?
The Zoho Assembly platform presents a one-stop resolution for all what you are promoting’ on-line assembly and webinar wants. The Zoho Assembly platform allows customers to ship on-line coaching webinars or provoke on-line conferences for face-to-face real-time discussions utilizing audio, video, and display screen sharing.
Under are just a few options of Zoho Assembly:
Schedule a gathering or begin one immediately
Schedule your assembly forward of time by sending contributors an electronic mail invitation with the agenda, date, and time of the assembly. For fast discussions, begin conferences immediately and share the be part of hyperlink with contributors through chat, SMS, or electronic mail.
RSVPs and reminders
Accumulate RSVPs from invitees, so you’ll be able to reschedule your assembly based mostly on who’s accessible. Ship out automated electronic mail reminders with be part of hyperlinks and convention info earlier than a gathering or webinar.
Whiteboard
Use Whiteboard to brainstorm concepts, take notes, draw flowcharts, and summarize conferences whereas working collectively in real-time with attendees.
Reside polls
Immediately create dwell polls, view the outcomes, and acquire insights.
Video webinars
Stream dwell video feeds of organizers and co-organizers alongside your webinar presentation to make your video webinars extra interactive.
YouTube dwell streaming
By broadcasting your webinar dwell on YouTube, you’ll be able to attain a wider viewers. You too can choose your session’s viewers and livestream your webinar on YouTube.
Share session supplies
Earlier than the webinar, add session supplies in order that contributors can simply entry them. With a single click on, share essential PDF and video information seamlessly.
With Zoho Assembly now accessible in Help, you’ll be able to collaborate with different customers to offer an improved buyer help expertise.
