Welcome to our onboarding weblog sequence, the place we spotlight prospects and their journey with ActiveCampaign. Each month, 1000’s of shoppers full their onboarding expertise with us, having realized every little thing they should get began inside ActiveCampaign efficiently. We’ll be sharing a narrative from every month’s graduating class.
This month’s buyer story will spotlight RidgeIT, a frontrunner in Zero Belief Structure and Cloud Infrastructure for the federal government and industrial verticals.
Throughout our time in onboarding with RidgeIT, the first targets included creating electronic mail templates and a number of other automations for monitoring engagement and sending exterior communications.
“We have been in want of a sturdy electronic mail advertising and marketing software that didn’t solely cater to B2C companies and ecommerce websites, but additionally to B2B. When researching all of the platforms on the market, we got here throughout ActiveCampaign,” stated Leigh Bruce, Advertising and marketing Supervisor at RidgeIT.
As we started working with RidgeIT throughout onboarding, we took further care to examine in between our scheduled calls to ensure they have been all the time on observe. Due to that, they felt extra supported and we have been each in a position to come ready for every assembly. This made Leigh’s onboarding journey seamless for each her and us!
We accomplished onboarding in early June and are comfortable to report that Leigh is a really glad buyer and has continued working diligently in her account.
Since buyer suggestions is pivotal to us crafting our studying journeys at ActiveCampaign, right here is Leigh’s reflection on her expertise in onboarding:
How do you see your corporation utilizing ActiveCampaign to unravel the challenges talked about above?
Leigh: First, the functionalities of ActiveCampaign will function an excellent asset to each our advertising and marketing and gross sales groups. Second, the combination with our present CRM Microsoft Dynamics was a necessity. Lastly, ActiveCampaign has “all that” and way more resembling an actual skill to amplify our webinar occasion technique.
Do you’ve gotten any successes or “ah-ha” moments that you just’d prefer to share?
My “a-ha” moments have been with the individuals. We had some distinctive wants that wanted to be addressed from the IT angle, so we wanted our onboarding course of to be tailor-made to what we wanted to be taught the quickest with a view to execute the distinctive use circumstances we have now for this software. Not solely was the onboarding course of distinctive, however even the gross sales course of at first was a pleasing expertise. I’ve appreciation for your complete group!
What do you like most about ActiveCampaign?
What I like most about ActiveCampaign goes past the software, and it’s really the individuals and assist and training you obtain. Their on-line training and sources are second-to-none.
RidgeIT has the correct basis for fulfillment with ActiveCampaign, because of the assist of the gross sales, onboarding, and training group. We’ll make sure you comply with up with Leigh and the RidgeIT group in a number of months to share a number of ActiveCampaign success metrics with you!
If you wish to be taught extra concerning the platform that RidgeIT makes use of daily to allow its advertising and marketing and gross sales groups, attempt ActiveCampaign without cost right this moment.
