We’ve all been there. You’re working with a prospect. Issues are coming alongside properly. After which they go darkish. I discovered myself on this state of affairs just a few years again: The deal had been advancing, my prospect was responsive over electronic mail, and I used to be assured we might shut quickly. After which … nothing. Weeks handed and I continued sending emails and not using a response.
Lastly, I picked up the telephone and known as my prospect’s workplace. It turned out he was not with the corporate, they usually hadn’t turned off his electronic mail but. If I had known as earlier, I might have saved myself numerous time and power.
E-mail is nice for administrative particulars. Use it to coordinate conferences, arrange calls, and make sure subsequent steps — however don’t use it to advance a chance. Beneath are 9 conversations it’s best to by no means have over electronic mail. In case your prospect approaches any of those matters by way of electronic mail, drop what you’re doing and choose up the telephone.