As a marketer, you want highly effective instruments to interact clients throughout all of your channels successfully. Dotdigital stands out as a advertising and marketing automation platform that empowers you to not solely create distinctive buyer experiences but in addition obtain your advertising and marketing objectives. Listed below are ten explanation why you must select Dotdigital.
1. High-notch help
A number of different advertising and marketing automation platforms supply nothing greater than primary buyer help. We offer a complete help bundle tailor-made to empower your advertising and marketing crew and drive your development.
At its core, our bundle contains industry-leading 24/7 telephone help with a mean response time of 20 seconds, in addition to reside chat help inside one minute. This ensures that you simply obtain immediate help everytime you want it.
However that’s simply the beginning. We additionally supply further companies, together with specialised coaching, artistic help, and entry to a community of top-tier service companions. These companies are designed to reinforce your advertising and marketing efforts and maximize your return on funding with Dotdigital.
Relying in your bundle, you could be assigned a devoted Buyer Success Supervisor (CSM). Your CSM will act as a trusted advisor, collaborating carefully with you to grasp your distinctive enterprise objectives and be certain that you totally capitalize on Dotdigital. They’ll present ongoing steering, coaching, and help that can assist you harness the complete potential of the Dotdigital platform and obtain your advertising and marketing targets.
This complete method units Dotdigital aside from the competitors. We don’t simply supply reactive help; we offer proactive steering tailor-made to your particular wants.
2. Advanced tech stacks made easy
We perceive that managing advertising and marketing throughout a number of platforms could be sophisticated. That’s why Dotdigital presents an all-in-one answer designed to streamline your each day workflow.
Dotdigital seamlessly integrates along with your present CRM and ecommerce platforms, eliminating the necessity for irritating information silos.
Work effortlessly throughout totally different currencies and handle a number of little one accounts with ease. Our platform is constructed to deal with the complexities of your small business, so you may deal with what issues most – creating distinctive buyer experiences.
3. A unified and highly effective platform
Dotdigital presents a complete and highly effective platform that goes past primary advertising and marketing automation. It gives a whole 360-degree view of consumers throughout all touchpoints, together with web site visits and electronic mail interactions.Â
The platform contains highly effective analytics and segmentation instruments that assist in creating extremely focused and efficient advertising and marketing campaigns. With Dotdigital, you may unify your information and personalize the client journey at each step with out the necessity for complicated integrations with exterior personalization instruments.
4. Constructed to scale
As your small business grows, so will your advertising and marketing wants. Dotdigital’s scalable platform can maintain tempo along with your ambition. Our webhooks supply the flexibleness to combine Dotdigital with any future instruments or platforms. This ensures that your advertising and marketing automation scales seamlessly regardless of your model’s course.Â
With a clear public product roadmap and a devoted companion integrations crew, Dotdigital is supplied to be the muse of your advertising and marketing know-how stack.
5. Person-friendly AI options
Dotdigital allows each marketer to make the most of AI, no matter their technical experience. The platform’s AI capabilities, together with actionable predictive analytics, AI-driven product suggestions, and the revolutionary WinstonAI, are designed to be user-friendly.Â
WinstonAI is a part of the Dotdigital electronic mail builder, providing options for topic traces and duplicate. It helps cross-channel advertising and marketing, enabling customers to simply convert an electronic mail marketing campaign to SMS with only a single click on, and far more.
6. Deliverability experience
Dotdigital’s in-house crew of deliverability consultants works diligently to guard your sender fame. This contains offering a number of devoted IP addresses for transactional emails, guaranteeing your messages land within the inbox and never the spam folder. What’s extra, the crew is at all times available to offer strategic recommendation and greatest practices to optimize your electronic mail deliverability.
7. Highly effective SMS advertising and marketing
Electronic mail and SMS go collectively like two peas in a pod. That’s why we’ve made it straightforward to include our highly effective SMS service into your advertising and marketing technique. Dotdigital makes use of tier-one aggregators to make sure dependable SMS supply with correct reporting. With superior SMS performance, world protection reaching over 220 nations, and in-house SMS experience, Dotdigital is a robust selection when you’re critical about SMS.
8. Superior reporting
Information is crucial for profitable advertising and marketing campaigns. Dotdigital’s superior advertising and marketing reporting gives you with insights to make knowledgeable selections. Our superior reporting options present the important thing info wanted to make strategic selections that drive outcomes.Â
Our platform presents a complete suite of analytics, together with RFM and eRFM evaluation, buyer journey reviews, multi-touch income attribution, and predictive AI capabilities that determine developments and areas for enchancment.
9. Unmatched cross-channel attain
Dotdigital gives a complete suite of cross-channel advertising and marketing instruments underneath one platform. This lets you seamlessly make the most of electronic mail, SMS, push notifications, reside chat, and WhatsApp in your campaigns. This implies you may attain clients throughout a number of channels, wherever they’re of their journey.Â
By connecting along with your viewers on their most popular channels, you may create memorable experiences that resonate with them. This customized method not solely will increase conversions but in addition strengthens relationships and fosters lasting loyalty.
10. Sustainable selection
Because the world’s first carbon-neutral advertising and marketing automation platform, Dotdigital is powered by 100% renewable power and is dedicated to environmental sustainability. So when you’re trying to scale back your small business’s environmental affect, Dotdigital is a transparent selection.
Select Dotdigital at this time
By selecting Dotdigital, you may achieve entry to the instruments and help they should create distinctive buyer experiences and obtain your advertising and marketing objectives. Whether or not you’re a small enterprise simply beginning or a big enterprise with complicated advertising and marketing wants, Dotdigital has the ability to take your advertising and marketing to the subsequent stage.
